Wayfair Sp. z o.o.
About Us
Wayfair is home to great people, great ideas, and great ambition. We aspire to be the destination for all things home, helping everyone, anywhere create their feeling of home. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 22 million items across home furnishings, décor, home improvement, housewares and more.
A global organisation of over 16,000 employees with headquarters in Boston and Berlin, our Polish expansion will help us to support our ambitious growth plans within Europe. We are building an agile, flexible and scalable team that can respond to business, competitor and customer demands as we grow, while continuing to delight our Wayfair customers
Zawody: Specjalista ds. obsługi klienta Warszawa, Specjalista ds. Zarządzania Warszawa.
Kategorie zawodowe: obsługa klienta / call center, zarządzanie / dyrekcja.
Oferty pracy Wayfair Sp. z o.o.
Praca alert - powiadomienia
Praca Wayfair Sp. z o.o.
Wybrane oferty innych pracodawców
-
-
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Specjalista Helpdesk ds. zdalnego wsparcia z językiem niemieckim (praca zdalna)
SalesHR- Kraków
- umowa o pracę
- praca zdalna
PolecanaDodana
Mapa Wayfair Sp. z o.o.
Siedziba główna
Wayfair Sp. z o.o. poszukuje najczęściej pracowników na stanowiska
Dane firmowe i kontaktowe - Wayfair Sp. z o.o.
- Pełna nazwa
- WAYFAIR POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
- Adres rejestrowy
- Plac Marsz. Józefa Piłsudskiego 1 00-078 Warszawa
- NIP
- 5252860443
- REGON
- 388794605
- KRS
- 0000897263
- Forma prawna
- spółka z ograniczoną odpowiedzialnością
- Wpis do Rejestru Przedsiębiorców
- 28.04.2021
- Status indywidualnej działalności gospodarczej
- AKTYWNA
Profil działalności - kody PKD
Handel hurtowy i detaliczny; naprawa pojazdów samochodowych, włączając motocykle
- 46.15.Z Działalność agentów zajmujących się sprzedażą mebli, artykułów gospodarstwa domowego i drobnych wyrobów metalowych
- 46.18.Z Działalność agentów specjalizujących się w sprzedaży pozostałych określonych towarów
- 46.19.Z Działalność agentów zajmujących się sprzedażą towarów różnego rodzaju
- 47.59.Z Sprzedaż detaliczna mebli, sprzętu oświetleniowego i pozostałych artykułów użytku domowego prowadzona w wyspecjalizowanych sklepach
- 47.99.Z Pozostała sprzedaż detaliczna prowadzona poza siecią sklepową, straganami i targowiskami
Informacja i komunikacja
- 62.01.Z Działalność związana z oprogramowaniem
Działalność związana z obsługą rynku nieruchomości
- 68.20.Z Wynajem i zarządzanie nieruchomościami własnymi lub dzierżawionymi
- 68.32.Z Zarządzanie nieruchomościami wykonywane na zlecenie
Działalność profesjonalna, naukowa i techniczna
- 73.20.Z Badanie rynku i opinii publicznej
- 74.90.Z Pozostała działalność profesjonalna, naukowa i techniczna, gdzie indziej niesklasyfikowana
Statystyki odwiedzin opublikowanych ogłoszeń i profilu pracodawcy
Odwiedziny w ostatnich 11 miesiącach
Profil firmy:
Wayfair Sp. z o.o.
najczęściej odwiedzają kandydaci z miast:
- Warszawa
- Nowa Sól
- Poznań
- Bielsko-Biała
- Bydgoszcz
- Leżajsk
Praca Wayfair Sp. z o.o. - oferty archiwalne
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Poznań
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Szczecin
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Wrocław
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Wrocław
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Bydgoszcz
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Bydgoszcz
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Lublin
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Lublin
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Gorzów Wielkopolski
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Gorzów Wielkopolski
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Łódź
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Łódź
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Warszawa
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Warszawa
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Opole
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Opole
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Gdańsk
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Gdańsk
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
-
Customer Service Consultant with German
Wayfair Sp. z o.o.- Rzeszów
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in German language and at least communicative level in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 7025 PLN gross / month
-
Monthly Bonus: Up to 550 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000 PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
-
Customer Service Consultant with English - Chat and Email
Wayfair Sp. z o.o.- Rzeszów
- umowa o pracę
-
Zakres obowiązków
Working from home, you will be part of our award-winning Customer Service Team, enhancing our customer's experience. Our team thrives on relentless customer focus, with all our Consultants having the autonomy to manage and resolve queries; from the very first order through to delivery and aftercare enquiries. At Wayfair, we support, empower and value our employees' voices.WHAT YOU WILL DO-
Build a relationship with the customer
-
Service customers via Chat and Email with post-order issues (returns, replacements, refunds, delivery status, back-ordered items, and any issues with fulfilment)
-
Provide customer satisfaction work towards efficiency metrics, and issue resolution targets
-
Identify areas of improvement and convey trends in customer calls to leadership
-
Navigate multiple software applications and technologies simultaneously
-
Use conflict management skills and maintain professional composure
Wymagania
WHAT YOU’LL NEED-
Fluency in English (written and verbal)
-
Excellent communication and relationship building skills with a passion for helping others
-
To be technically good proficient, analytical and solution-focused.
-
Previous customer service experience within a customer-facing role.
-
The ability to operate effectively within a high volume, fast-paced, target-driven environment.
-
Consistent internet speed of at least 25 Mbps (download) and 5 Mbps (upload) using a hard-wire internet connection directly into your service provider's router.
-
A distraction-free, dedicated workspace (Wayfair provides all necessary computer equipment).
Oferujemy
WHAT WE OFFER YOU-
Unlimited contract (3 months probation period)
-
Competitive base salary: 5000 PLN gross / month
-
Monthly Bonus: Up to 500 PLN gross
-
Annual home office support contribution: 1200 PLN gross
-
Optional Pension Plan
-
Gym Membership contribution - Multisport Card
-
Private Health Care Provider - LuxMed - Golden Package
-
Learning and Development budget - get over 50% of your learning costs reimbursed (up to 23.000
-
PLN / year)
-
Employee Referral Program - get a bonus of up to 4000 PLN gross
-
Mental Health support - we are working with Life Works
-
Paid day of Service - join some of our Volunteering Programs or bring your own initiative!
-
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