Human Capital Generalist

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Bringing smiles is what we do at TTEC… for you and the customer. As a Human Capital Generalist working hybrid in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll Do
You will be a member of HC Team Poland. You will be competent in HC related matters and be a trustful partner for employees and managers. Delivering of HC processes to managers and employees across country, you will also identify improvement needs and propose solutions. You will keep on track of local labor law changes. You will cooperate with other HC teams (Payroll, Timekeeping, Shared Service) as well as external vendors and authorities to deliver a great employee experience. You will make sure the high standard of excellence is met.

You’ll report to the HR Manager. You’ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns.