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Pracodawca

Mettler-Toledo Sp. z o.o.

Mettler-Toledo Sp. z o.o.

Podstawowe informacje o firmie

NIP: 5211010340

REGON: 010878657

KRS: 0000145903

ul. Poleczki 21 02-822 Warszawa województwo mazowieckie powiat warszawa gmina ursynów

Pozostałe informacje

Źródło: GUS, CEIDG

Archiwalne oferty pracodawcy

  • Business Analyst/ Program Coordinator

    Mettler-Toledo Sp. z o.o.
    • Warszawa
    • umowa o pracę
    • pełny etat
    • rekrutacja zdalna
    • запрошуємо працівників з України
    • Your responsibilities

      • Assist in researching and documenting market requirements for service products and programs. Collaborate in developing a business case for new service products and programs.
      • Project Specification and Plan – assist in developing project specifications and plans for new service products and programs. Specification and plan will address the market and business requirements elaborated in the business case.
      • Program Technical Development – collaborate with IT and SBU development groups to help keep program development on plan including hands-on testing to confirm that results meet requirements.
      • Product and Program Development – develop and implement launch, support, sales, marketing and delivery materials and processes for new service products and programs. May require field-based work with SBUs and MOs for deployment and training.
      • Market and Channel Support – provide direct support for user communities and channels for technology-based solutions and for sales and marketing programs post-deployment.

      Our requirements

      • Excellent communication skills and ability to interpret complex technical information and prepare analysis for non-technical audiences.
      • Previous experience in product or software management with demonstrated experience in development, deployment and support of a product lifecycle.
      • Working experience in a global team and collaborating across multiple time-zones and countries.
      • Ability to quickly define problems, collect data, establish facts, and draw valid conclusions.
      • Ability to manage priorities and projects.

      And that will be a plus:

      • Exposure and experience with ERP systems and integrations.

      That position may require travels for a few days approx. four times per a year.

      We offer

      • Stable employment conditions on the basis of the contract of employment (umowa o pracę).
      • Annual bonus.
      • Home office (hybrid mode: 3 days of HO per week).
      • Flexible working hours.
      • Medical care with a basic dental package.
      • Life insurance.
      • Sport card/Benefit platform.
      • Language courses.
      • Paid referral program.
      • An interesting and challenging career in a successful leading global organization.
      • Possibility to work in an international environment with a multicultural team and clear development path.
      • Fruity Wednesdays and Wellbeing actions.
  • IT Customer Support with German

    Mettler-Toledo Sp. z o.o.
    • Warszawa
    • umowa o pracę
    • pełny etat
    • rekrutacja zdalna
    • запрошуємо працівників з України
    • Your responsibilities

      • Act as a single point of contact for phone calls and tickets from employees concerning IT issues and queries.
      • Provide 1st and 2nd level support - troubleshoot and resolve IT related problems form software to hardware, such as Microsoft Windows 10 and Microsoft Office 365, laptops, desktops, printers, mobile devices.
      • Handle IT support phone calls and tickets within SLA defined.
      • Log all phone calls in the Service Desk tool (ServiceNow).
      • Ensure phone queue SLA are met.
      • Take ownership and coordinate with other IT support teams for high priority issues.
      • Escalate unresolved tickets to next level support teams.
      • Participate in on-call rotation to provide coverage when required.

      Our requirements

      Must-have requirements:

      • Excellent verbal and written communication skills in German and English are a must.
      • Knowledge of any additional language, preferably Spanish or French, would be an asset.
      • Advanced ability to gather, monitor and document data.
      • Excellent customer service skills.
      • Problem-solving abilities.

      Additional assets:

      • Sound knowledge of IT Service Desk operations: proficiency with ServiceNow is highly desirable.
      • Good understanding of computer systems, mobile devices and tech products.
      • Knowledge and working experience in PC / Laptop.
      • Experience in providing IT support in computer, network and server related areas.
      • Knowledge of: Active Directory Services, MS Exchange, VPN, Network, MS Office suite, Windows 10, Microsoft Office 365.

      We offer

      • Stable employment conditions on the basis of the contract of employment (umowa o pracę).
      • Annual bonus.
      • Flexible working hours.
      • Home office (hybrid).
      • Medical care with the dental package.
      • Life insurance.
      • Sport card/Benefit platform.
      • Language courses.
      • Possibility to start your career within IT.
      • Opportunity to learn and develop your knowledge within technical support.
  • Junior Technical Support Specialist with Italian

    Mettler-Toledo Sp. z o.o.
    • Warszawa
    • umowa o pracę
    • pełny etat
    • rekrutacja zdalna
    • запрошуємо працівників з України
    • Your responsibilities

      • Provide 1st and 2nd level technical support for Ohaus and MT Online dealers and end users in all technical aspects relating to our weighing and electro-chemistry products – repairs, trouble shooting, applications, documentation and product information.
      • Resolving product or service problems.
      • Ensuring and providing quality service to internal and external customers.
      • Support and prepare the administration in relation to warranty failures.
      • Continuous improvement of technical know-how, language skills and software understanding.

      Our requirements

      • Proficient in Italian and English languages.
      • Technical savvy, curiosity and eagerness to solve technical issues.
      • Previous experience in customer service, help desk or similar position.
      • Good communication skills and customer orientation.
      • SAP experience would be a nice to have, however if you do not know it we will teach you :-)
      • Knowledge of Spanish language will be a plus.

      We offer

      • Stable employment conditions on the basis of the contract of employment (umowa o pracę).
      • Possibility to get to know SAP system and Buddy that will guide you through the world of balances and scales. :-)
      • Medical care with basic dental package.
      • Life insurance.
      • Sport card/Medicover Benefits platform.
      • Language courses.
      • Annual bonus.
      • Home office (Hybrid, 3 days work from home and 2 days work from the office per week).
      • Wellbeing Actions.
      • An interesting and challenging career in a successful leading global organization.

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