Senior Platform Engineer- In‑Country Applications

The Senior In‑Country Applications Engineer is responsible for the full lifecycle management of business‑critical applications, ensuring their security, availability, compliance, performance, and seamless integration within the enterprise environment. The role requires technical depth, autonomy, ownership, and the ability to work across IT, business, compliance, and third‑party vendors.

Senior Platform Engineer- In‑Country Applications

Your responsibilities

• Troubleshooting & Diagnostics – Resolve complex OS, application, and network issues; diagnose hardware and compatibility problems.
• Application Onboarding & Maintenance – Assess, package, deploy, test, and maintain in-country business applications with internal teams and vendors.
• Vulnerability & Server Management – Monitor and remediate application and server vulnerabilities; coordinate patching with vendors within SLAs.
• Incident & Problem Management – Lead RCA investigations, coordinate escalations, and implement long-term remediation plans.
• Change, Compliance & Security Management – Manage ITIL-compliant changes, ensure regulatory compliance, and maintain secure application access.
• Automation & Performance Optimization – Identify automation opportunities, develop scripts/tools, and monitor & optimize application and server performance

Our requirements

• 5–7+ years of experience in application support, or systems engineering within a large enterprise environment
• Strong troubleshooting skills across endpoint operating systems and application stacks — including both simple and complex(enterprise) applications — covering performance, networking, and security policy issues. Familiarity with Windows Server is considered a plus
• Hands‑on experience with Intune, MSI/Win32 packaging, and software deployment pipelines
• Strong understanding of enterprise networking — both at the architectural and practical level — including network design concepts, segmentation, routing, firewalls, SSL/TLS certificates, DNS, proxies, traffic flows, and security best practices
• Proficiency in PowerShell (automation, scripting, packaging helpers, operational efficiency)
• Solid understanding of ITIL processes: Incident, Problem, Change, and Release
• Strong communication skills, with the ability to work with global teams and non‑technical stakeholders
• Proven ability to produce high-quality documentation and maintain knowledge base

Aplikuj