Master Data Operations Specialist

Master Data Operations Specialist

Your responsibilities

• Support the full process of supplier creation and updates.
• Ensure the accurate creation and maintenance of supplier profiles.
• Contact suppliers via email and phone to verify bank details and resolve complex issues.
• Update financial system data in alignment with company policies, ensuring high data quality.
• Create, update, and maintain comprehensive process documentation.
• Handle complex customer requests and queries, providing advanced issue resolution.
• Communicate professionally with internal and external customers, acting as an escalation point.

Our requirements

• Very good English skills required.
• At least 2 years of experience in finance in the shared service or BPO environment.
• Ability to interact appropriately and effectively with customers (customer focus, expectations management skills).
• Ability to work in international diversified professional environment. Willingness to learn new systems and tools supporting the daily work.
• Thorough understanding of finance processes and respective control framework.
• Problem solving, priority setting, planning, delegation, directing others, managing and evaluating work capabilities.

Master Data team in GSC is supporting multiple business units and locations, working with all finance GSC Teams, responsible for meeting Service Level Agreements and Customer expectations, improving operational effectiveness and efficiency of the team’s performance, resolving problems and developing the team.

Aplikuj