Ryanair Customer Support with Spanish

Responsibilities:

• Assisting passengers, supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights

• Handling complaints

Requirements:

• Knowledge of Spanish on communicative level (min. B2) and English (B1)

• Ability to operate Windows operating system and MS Office package

• Communication skills and attitude towards working with people

• High personal culture and customer orientation

• Commitment and motivation to work - together we can achieve more!

• Availability to work from the office in Katowice

We offer a Civil Contract:

• Modern workplace in Katowice

• Guaranteed hourly rate (35.71 PLN gross) based on a civil contract

• Fully-paid training prior direct contact with the customers

• Flexible working days and hours (you can choose the working days and hours you want to work between Monday - Sunday 9:00 a.m. and 08:00 p.m.)

• Substantive support of the leader at each stage of cooperation

• Coaching to improve qualifications

• Possibility of promotion in the company structure