Customer Support Representative

• Processing and maintaining customer purchase orders, interfacing with customers on a day-to-day basis.
• Responding to customer pricing requests per established price list.
• Interacting with other departments as required (order status, delivery updates, warranty & quality).
• Compiling and generating various customer/sales reports
• Contract reviewing of customer purchase orders.
• Actively participating with account receivables management (collection process, validate PO to sales order, collections, etc.).
• May respond to other administrative requests from Account Managers. 

• Minimum high school diploma, Bachelor’s degree is an advantage
• Experience in customer-interface role in an international company
• Fluent Polish and English skills
• Very good German skills
• General business process understanding, solid understanding of the sales process
• Required to understand and apply international commercial transaction specifics (export / customs requirements within EU, preferential countries, VAT requirements).
• Solid knowledge of computer systems and software applications.
• Able to multi-task, detail-oriented and able to prioritize workload efficiently
• Knowledge of ERP system
• Excellent written and verbal communication skills, teamwork abilities

• table employment within a growing and dynamic team
• Advancement opportunities in international team
• Competitive base pay
• A total rewards package, that includes: private health insurance, life & accidental insurance, foreign languages courses, Multisport package
• Company performance bonus program
• Work-life balance, semi-flexible working time
• Employee – friendly renumeration structrure based on creative works (available for selected positions)
• PPK: Woodward offers payment to your PPK account up to 4% of your compensation depending on seniority

For more information, visit our website at www.woodward.com.