TTEC Europe praca

Oferty pracy TTEC Europe

Oferty pracy, które mogą cię zainteresować

• 

  Pracownik Działu Sprzedaży

  KREBO Sp. z o.o.

  • Kraków
  • umowa o pracę

  Aplikuj szybko

  Polecana

  Dodana 11 września

  obserwuj obserwujesz
• 

  Sales Engineer

  SMART-HR

  • Kraków
  • umowa o pracę
  • rekrutacja zdalna
  • praca od zaraz

  Dodana 9 września

  obserwuj obserwujesz
• 

  Manager Sprzedaży na rynek niemiecki (branża budowlana)

  SalesHR

  • Kraków
  • kontrakt b2b
  • praca zdalna

  Dodana 2 września

  obserwuj obserwujesz
• 

  Specjalista ds. sprzedaży

  Randstad Polska Sp. z o.o. Profil pracodawcy

  • Kraków
  • umowa o pracę tymczasową

  Dodana 28 sierpnia

  obserwuj obserwujesz

Praca TTEC Europe - oferty archiwalne

• 

  Business Development Representative – German-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bringing smiles is what we do at TTEC… for you and the customer. As a Business Development Representative – German-English in Krakow, Poland you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You'll be Doing
    Looking to build long term relationships as a trusted advisor? Do you have a passion to maximize sales opportunities over the long term? You'll deliver amazing customer service and uncover sales opportunities for our technology client's customers. With a consultative selling approach and focus on revenue targets, you'll cultivate existing customer relationships while establishing and maintaining long-term relationships. You'll work both independently and collaboratively with a cross-functional team to identify and solve business technology needs in a cloud-based environment.

    You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

    Your responsibilities

    During a Typical Day, You'll

    • Bring your passion to negotiate with brand knowledge to close a sale, handle objections and rebuttals during customer interactions
    • Recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities
    • Build a healthy sales pipeline to achieve main targets
    • Support customers ranging from small to medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology
    • Bring your curiosity to stay on top of the trends in the technology industry

    Our requirements

    What You Bring to the Role

    • Experience prospecting, developing accounts, negotiating, and closing deals
    • Develop partnership and communicate with high-level decision makers to assess needs
    • Some understanding of cloud-based software
    • Exceptional verbal and written bilingual communication skills in both German and English
    • 1+ years demonstrated sales experience
    • A solution-oriented mindset and comfortable working to resolve issues before escalating to the next level
    • Reside in or able to relocate to the Krakow area

    We offer

    What You Can Expect

    • Base Salary of 8500 PLN (~1800 EUR) gross plus quarterly performance-based commission
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Anniversary bonus
    • Partial language course reimbursement program as well as tuition program for sales courses and studies
• 

  Bilingual Digital Sales Representative - German-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bilingual German-English Digital Sales Representative

    
    

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - German-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You’ll be Doing Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Your responsibilities

    During a Typical Day, You’ll

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Our requirements

    What You Bring to the Role

    • Verbal and written bilingual communication skills in both German and English
    • Sales aptitude
    • Goal oriented
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    We offer

    What You Can Expect

    • Base wage of 9500 PLN plus quarterly performance-based commission
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies

    
    

    A Bit More About Your Role
    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Bilingual Romanian-English Digital Sales Representative

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bilingual Romanian-English Digital Sales Representative

    
    

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - Romanian-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You’ll be Doing

    Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Your responsibilities

    During a Typical Day, You’ll

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Our requirements

    What You Bring to the Role

    • Verbal and written bilingual communication skills in both Romanian and English
    • Sales aptitude
    • Goal orientation
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    We offer

    What You Can Expect

    • Base wage of 6800 PLN plus 1000 PLN language bonus
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies

    
    

    A Bit More About Your Role

    
    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Sales Development Representative with English - TTEC Engage & Digital

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Sales Development Representative with English - TTEC Engage & Digital

    
    

    Bringing smiles is what we do at TTEC… for you and the customer. As a Sales Representative - English working onsite in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

    
    

    What You’ll Do

    
    Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? You’ll work to service, enhance, and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll identify and qualify prospects, overcome objections, and address concerns through a consultative approach. You’ll be the subject matter expert on all solution and product offerings.

    Your responsibilities

    During a Typical Day, You’ll
    
    

    • Perform internet-based research to locate insights on targeted companies that can be used in introductory conversations
    • Engage contacts with a multi-channel approach of phone, emails, messaging with LinkedIn and other platforms
    • Perform demonstrations and presentations to introduce solutions to prospective clients
    • Schedule meetings with sales executives and consultants
    • Collaborate with assigned sales executives and consultants to ensure understanding in strategy and goals to maximize opportunities and sales activity
    • Meet monthly measurements and monthly quota
    • Manage meetings and opportunities in our CRM following standard internal sales processes

    Our requirements

    What You Bring to the Role
    
    

    • 2+ years of sales experience and business to business (B2B) sales experience
    • English language skills, minimum C1 level
    • Develop relationship with clients over the phone
    • Open to self-improvement and appreciate training opportunities to learn and grow
    • Knowledge of competitor vertical and industry trends
    • Ability to navigate through several web applications simultaneously

    We offer

    What You Can Expect
    
    

    • Supportive of your career and professional development while providing opportunities to connect with the team such as breakfast, parties, movie nights and fun competitions
    • An inclusive culture and community minded organization where giving back is encouraged
    • A global team of curious lifelong learners guided by our company values
    • Base Salary of 10000 PLN gross plus performance-based commission
    • Relocation package, VISA and Work Permit reimbursement if needed
    • And more great benefits like:

    o Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)

    o Multisport Card

    o Flexible working hours

    o Partial language course reimbursement program as well as tuition program for sales courses and studies

    
    
    

    A Bit More About Your Role

    
    We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

    You'll report to Senior Sales Manager. You'll contribute to the success of the customer experience and the overall success of the team.

• 

  Sales Development Representative with Spanish - TTEC Engage & Digital

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Sales Development Representative with Spanish (SDR) - TTEC Engage and Digital
    
    

    Bringing smiles is what we do at TTEC… for you and the customer. As a Bilingual Sales Representative -English-Spanish working onsite in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

    What You’ll Do
    
    Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? You’ll service, enhance, and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll identify and qualify prospects, overcome objections, and address concerns through consultative approach. You’ll be the subject matter expert on all solution and product offerings.

    Zakres obowiązków

    During a Typical Day, You’ll
    
    

    • Perform internet-based research to locate insights on targeted companies that can be used in introductory conversations
    • Engage contacts with a multi-channel approach of phone, emails, messaging with LinkedIn and other platforms
    • Perform demonstrations and presentations to introduce solutions to prospective clients
    • Schedule meetings with sales executives and consultants
    • Collaborate with assigned sales executives and consultants to ensure understanding in strategy and goals to maximize opportunities and sales activity
    • Meet monthly measurements and monthly quota
    • Manage meetings and opportunities in our CRM following standard internal sales processes

    Wymagania

    What You Bring to the Role
    
    

    • 2+ years of sales experience and business to business (B2B) sales experience
    • Bilingual Spanish and English, minimum C1 level
    • Develop relationship with clients over the phone
    • Open to self-improvement and appreciate training opportunities to learn and grow
    • Knowledge of competitor vertical and industry trends
    • Ability to navigate through several web applications simultaneously

    Oferujemy

    What You Can Expect
    
    

    • Supportive of your career and professional development while providing opportunities to connect with the team such as breakfast, parties, movie nights and fun competitions
    • An inclusive culture and community minded organization where giving back is encouraged
    • A global team of curious lifelong learners guided by our company values
    • Base Salary of 10000 PLN gross plus performance-based commission
    • Relocation package, VISA and Work Permit reimbursement if needed
    • And more great benefits like:

    o Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)

    o Multisport Card

    o Flexible working hours

    o Partial language course reimbursement program as well as tuition program for sales courses and studies

    
    

    A Bit More About Your Role

    
    
    We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

    You'll report to Senior Sales Manager. You'll contribute to the success of the customer experience and the overall success of the team.

• 

  Bilingual Hungarian-English Digital Sales Representative

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bilingual Hungarian-English Digital Sales Representative

    
    

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - Hungarian-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    Your responsibilities

    What You’ll be Doing

    Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    
    

    During a Typical Day, You’ll

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Our requirements

    What You Bring to the Role

    • Verbal and written bilingual communication skills in both Hungarian and English
    • Sales aptitude
    • Goal orientation
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    We offer

    What You Can Expect

    • Base wage of 6500 PLN (~ 1380 EUR) gross, plus Language Bonus of 2000 PLN (~ 425 EUR) gross, plus quarterly performance-based commission
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies

    
    

    A Bit More About Your Role
    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Digital Sales Representative- Czech or Slovak-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Digital Sales Representative- Czech or Slovak-English

    
    

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - Slovak or Czech and English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You’ll be Doing

    Are you results focused and do you love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Zakres obowiązków

    During a Typical Day, You’ll

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Wymagania

    What You Bring to the Role

    • Verbal and written bilingual communication skills in both Czech or Slovak and English
    • Sales aptitude
    • Goal orientation
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    Oferujemy

    What You Can Expect

    • Base wage of 9000 PLN (7000 PLN + 2000 PLN language bonus) plus quarterly performance-based commission
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies
    • Transportation Allowance - up to 80 PLN net per month (for KKM public transport)

    
    

    A Bit More About Your Role

    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Bilingual Customer Service Representative - Polish-English

  TTEC Europe

  • Grecja
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bilingual Customer Service Representative - Polish-English

    
    
    

    Bringing smiles is what we do at TTEC… for you and the customer. As a Bilingual Customer Service Representative – Polish–English our state-of-the-art location in Athens, Greece you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You’ll be Doing

    
    Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Your responsibilities

    During a Typical Day, You’ll

    • Answer incoming communications from customers 
    • Conduct research to provide answers for customers to resolve their issues
    • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
    • Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
    • Ensure a high level of partner service and a positive partner experience 

    Our requirements

    What You Bring to the Role

    • Fluent in Polish and English
    • High school diploma or equivalent
    • 6 months or more of customer services experience
    • Recognize, apply and explain your product or service knowledge 
    • Computer savvy
    • Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently

    We offer

    What You Can Expect

    • Knowledgeable, encouraging, supporting and present leadership
    • Diverse and community minded organization
    • Career-growth and lots of learning opportunities for aspiring minds
    • 25 days annual leave per year 
    • Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station 
    • Relocation assistance available
    • And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

    
    

    A Bit More About Your Role

    
    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Human Capital Generalist

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bringing smiles is what we do at TTEC… for you and the customer. As a Human Capital Generalist working hybrid in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

    What You’ll Do
    You will be a member of HC Team Poland. You will be competent in HC related matters and be a trustful partner for employees and managers. Delivering of HC processes to managers and employees across country, you will also identify improvement needs and propose solutions. You will keep on track of local labor law changes. You will cooperate with other HC teams (Payroll, Timekeeping, Shared Service) as well as external vendors and authorities to deliver a great employee experience. You will make sure the high standard of excellence is met.

    You’ll report to the HR Manager. You’ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns.

    Your responsibilities

    During a Typical Day, You’ll

    • Use the Human Capital database including collecting data from employees and record management
    • Support benefit enrollment and assist with employment-related documents
    • Maintain and archive personnel files
    • Prepare reports for payroll and support payroll preparation
    • Support the onboarding process
    • Arrange health and safety training, medical checks and ensure all required documents are in place
    • Support the recruiting team

    Our requirements

    What You Bring to the Role

    • Minimum 2 years HR/HC experience of providing operations support
    • Very good knowledge of local labor law and HR regulations
    • Excellent knowledge of the English and Polish languages
    • Good knowledge of Microsoft Office tools (Outlook, Excel, Word, Power Point)
    • Excellent interpersonal skills
    • Detail-oriented, well organized and responsible

    We offer

    What You Can Expect

    • Supportive of your career and professional development
    • Flexible working- hours
    • Professional development opportunities
    • Awesome multicultural environment
    • Additional days off
    • Anniversary bonus
    • Private medical care
    • Multisport Card
• 

  Digital Sales Representative- Czech or Slovak-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Digital Sales Representative- Czech or Slovak-English

    
    

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - Slovak or Czech and English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You’ll be Doing

    Are you results focused and do you love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Zakres obowiązków

    During a Typical Day, You’ll

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Wymagania

    What You Bring to the Role

    • Verbal and written bilingual communication skills in both Czech or Slovak and English
    • Sales aptitude
    • Goal orientation
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    Oferujemy

    What You Can Expect

    • Base wage of 9000 PLN (7000 PLN + 2000 PLN language bonus) plus quarterly performance-based commission
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies
    • Transportation Allowance - up to 80 PLN net per month (for KKM public transport)

    
    

    A Bit More About Your Role

    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Digital Sales Representative- German-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bilingual German-English Digital Sales Representative

    
    

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - German-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You’ll be Doing Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Your responsibilities

    During a Typical Day, You’ll

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Our requirements

    What You Bring to the Role

    • Verbal and written bilingual communication skills in both German and English
    • Sales aptitude
    • Goal oriented
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    We offer

    What You Can Expect

    • Base wage of 9500 PLN plus quarterly performance-based commission
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies

    
    

    A Bit More About Your Role
    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Business Development Representative – German-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bringing smiles is what we do at TTEC… for you and the customer. As a Business Development Representative – German-English in Krakow, Poland you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    What You'll be Doing
    Looking to build long term relationships as a trusted advisor? Do you have a passion to maximize sales opportunities over the long term? You'll deliver amazing customer service and uncover sales opportunities for our technology client's customers. With a consultative selling approach and focus on revenue targets, you'll cultivate existing customer relationships while establishing and maintaining long-term relationships. You'll work both independently and collaboratively with a cross-functional team to identify and solve business technology needs in a cloud-based environment.

    You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

    Your responsibilities

    During a Typical Day, You'll

    • Bring your passion to negotiate with brand knowledge to close a sale, handle objections and rebuttals during customer interactions
    • Recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities
    • Build a healthy sales pipeline to achieve main targets
    • Support customers ranging from small to medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology
    • Bring your curiosity to stay on top of the trends in the technology industry

    Our requirements

    What You Bring to the Role

    • Experience prospecting, developing accounts, negotiating, and closing deals
    • Develop partnership and communicate with high-level decision makers to assess needs
    • Some understanding of cloud-based software
    • Exceptional verbal and written bilingual communication skills in both German and English
    • 1+ years demonstrated sales experience
    • A solution-oriented mindset and comfortable working to resolve issues before escalating to the next level
    • Reside in or able to relocate to the Krakow area

    We offer

    What You Can Expect

    • Base Salary of 8500 PLN (~1800 EUR) gross plus quarterly performance-based commission
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Anniversary bonus
    • Partial language course reimbursement program as well as tuition program for sales courses and studies
• 

  Sales Representative – German-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Sales Representative – German-English

    
    

    Bringing smiles is what we do at TTEC… for you and the customer as a Sales Representative - German-English – working in Cairo, Egypt, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
    TTEC is expanding its sales operations in Egypt and would appreciate your thoughts about this expansion. In addition to applying online, please also complete this short survey.

    Your responsibilities

    What You’ll be Doing
    Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current products, you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    
    
    

    During a Typical Day, You’ll

    • Bring your passion and experience in goal setting and negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
    • Effectively handle calls from existing customers while identifying and handling all sale opportunities start to close

    Our requirements

    What You Bring to the Role

    • Business to business sales experience
    • Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level
    • Great written and verbal communication skills in German-English
    • Computer experience

    We offer

    What You Can Expect

    • An inclusive culture and community minded organization where giving back is encouraged
    • A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching
    • And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

    
    

    A Bit More About Your Role

    
    We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

    You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

• 

  Bilingual Hungarian-English Digital Sales Representative

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bilingual Hungarian-English Digital Sales Representative

    
    

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - Hungarian-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    Your responsibilities

    What You’ll be Doing

    Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    
    

    During a Typical Day, You’ll

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Our requirements

    What You Bring to the Role

    • Verbal and written bilingual communication skills in both Hungarian and English
    • Sales aptitude
    • Goal orientation
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    We offer

    What You Can Expect

    • Base wage of 6500 PLN (~ 1380 EUR) gross, plus Language Bonus of 2000 PLN (~ 425 EUR) gross, plus quarterly performance-based commission
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies

    
    

    A Bit More About Your Role
    We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

    You'll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

• 

  Bilingual Romanian-English Digital Sales Representative

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - Romanian-English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    
    

    Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Your responsibilities

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Our requirements

    • Verbal and written bilingual communication skills in both Romanian and English
    • Sales aptitude
    • Goal orientation
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    We offer

    • Base wage of 6800 PLN plus 1000 PLN language bonus
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies
• 

  Senior Human Capital Generalist

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bringing smiles is what we do at TTEC… for you and the customer. As a Senior Human Capital Generalist working hybrid in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

    
    

    You will be a member of HC Team Poland. You will be competent in HC related matters and be a trustful partner for employees and managers. Delivering of HC processes to managers and employees across country, you will also identify improvement needs and propose solutions. You will keep on track of local labor law changes. You will cooperate with other HC teams (Payroll, Timekeeping, Shared Service) as well as external vendors and authorities to deliver a great employee experience. You will make sure the high standard of excellence is met.

    You’ll report to the HR Manager. You’ll make an impact on the employee experience and support the business through building partnerships, a welcoming environment for questions, ideas and concerns.

    Zakres obowiązków

    • Use the Human Capital database including collecting data from employees and record management
    • Support benefit enrollment and assist with employment-related documents
    • Maintain and archive personnel files
    • Prepare reports for payroll and support payroll preparation
    • Support the onboarding process
    • Arrange health and safety training, medical checks and ensure all required documents are in place
    • Support the recruiting team

    Wymagania

    • Minimum 2 years HR/HC experience of providing operations support
    • Very good knowledge of local labor law and HR regulations
    • Excellent knowledge of the English and Polish languages
    • Good knowledge of Microsoft Office tools (Outlook, Excel, Word, Power Point)
    • Excellent interpersonal skills
    • Detail-oriented, well organized and responsible

    Oferujemy

    • Supportive of your career and professional development
    • Flexible working- hours
    • Professional development opportunities
    • Awesome multicultural environment
    • Additional days off
    • Anniversary bonus
    • Private medical care
    • Multisport Card
• 

  Digital Sales Representative- Czech or Slovak-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Digital Sales Representative - Slovak or Czech and English in Krakow, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

    Are you results focused and do you love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

    Your responsibilities

    • Analyze and strategize how to manage, and upsell the accounts
    • Contact existing customers in your portfolio to a consultation
    • Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the Google Ads customer base
    • Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies
    • Navigate the client through Google Ads so they can implement campaign suggestions
    • Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skills while increasing program revenue
    • Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets

    Our requirements

    • Verbal and written bilingual communication skills in both Czech or Slovak and English
    • Sales aptitude
    • Goal orientation
    • Computer savvy
    • Reside in or able to relocate to the Krakow area

    We offer

    • Base wage of 9000 PLN (7000 PLN + 2000 PLN language bonus) plus quarterly performance-based commission
    • Sign on bonus of 7000 PLN gross (3500 PLN gross is paid with the first salary, 3500 PLN gross is paid after 6 months of employment)
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Partial language course reimbursement program as well as tuition program for sales courses and studies
    • Transportation Allowance - up to 80 PLN net per month (for KKM public transport)
• 

  Business Development Representative – German-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bringing smiles is what we do at TTEC… for you and the customer. As a Business Development Representative – German-English in Krakow, Poland you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture

    
    

    Looking to build long term relationships as a trusted advisor? Do you have a passion to maximize sales opportunities over the long term? You'll deliver amazing customer service and uncover sales opportunities for our technology client's customers. With a consultative selling approach and focus on revenue targets, you'll cultivate existing customer relationships while establishing and maintaining long-term relationships. You'll work both independently and collaboratively with a cross-functional team to identify and solve business technology needs in a cloud-based environment.

    You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

    Your responsibilities

    • Bring your passion to negotiate with brand knowledge to close a sale, handle objections and rebuttals during customer interactions
    • Recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities
    • Build a healthy sales pipeline to achieve main targets
    • Support customers ranging from small to medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology
    • Bring your curiosity to stay on top of the trends in the technology industry

    Our requirements

    • Experience prospecting, developing accounts, negotiating, and closing deals
    • Develop partnership and communicate with high-level decision makers to assess needs
    • Some understanding of cloud-based software
    • Exceptional verbal and written bilingual communication skills in both German and English
    • 1+ years demonstrated sales experience
    • A solution-oriented mindset and comfortable working to resolve issues before escalating to the next level
    • Reside in or able to relocate to the Krakow area

    We offer

    • Base Salary of 8500 PLN (~1800 EUR) gross plus quarterly performance-based commission
    • Generous relocation package
    • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Anniversary bonus
    • Partial language course reimbursement program as well as tuition program for sales courses and studies
• 

  Bilingual French-English Sales Representative

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    At TTEC, we’re all about the Human Experience. Elevated. As a Bilingual Sales Representative – French-English in Kraków, Poland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture

    
    

    Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? This is a business-to-business sales role including inbound, outbound, and email communications with customers and prospects. We do hire various levels of sales where the customer you are servicing could be small to medium size business, advertising agencies, or business contacts supporting cloud-based technology or advertising opportunities uncovering ways to help them strategically grow their business and revenue base.

    Your responsibilities

    • Bring your passion to negotiate and strong product and brand knowledge to close a sale, handle objections and rebuttals during customer interactions
    • Effectively recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities
    • Support Public Sector contacts regarding cloud-based technology
    • Periodically sync with Field Sales Representatives, Partner Managers and Regional Marketing manage

    Our requirements

    • Business proficiency in written and spoken French language (min. C1 level)
    • Fluency in English language (min. B2 level)
    • 1+ years demonstrated sales experience
    • Basic understanding of cloud-based software or search engine marketing
    • Active listener and ability to home in on sales cues
    • Self-motivated and driven to meet or exceed goals

    We offer

    • Base Salary of 8000 PLN (~1700 EUR) gross + Quarterly Commission Based on Performance
    • Generous relocation package
    • Private Luxmed Medical Care (including Dental Care) & Eye Care Plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours & Remote or hybrid work & Additional days of annual leave
    • Anniversary bonus
    • Partial language course reimbursement program and tuition program for courses and studies related to sales
• 

  Business Development Representative – Spanish-English

  TTEC Europe

  • Kraków
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Bringing smiles is what we do at TTEC… for you and the customer. As a Business Development Representative – Spanish-English in Krakow, Poland you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture

    
    
    

    Your responsibilities

    • Bring your passion to negotiate with brand knowledge to close a sale, handle objections and rebuttals during customer interactions
    • Recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities
    • Build a healthy sales pipeline to achieve main targets
    • Support customers ranging from small to medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology
    • Bring your curiosity to stay on top of the trends in the technology industry

    Our requirements

    • Experience prospecting, developing accounts, negotiating, and closing deals
    • Develop partnership and communicate with high-level decision makers to assess needs
    • Some understanding of cloud-based software
    • Exceptional verbal and written bilingual communication skills in both Spanish and English
    • 1+ years demonstrated sales experience
    • A solution-oriented mindset and comfortable working to resolve issues before escalating to the next level
    • Reside in or able to relocate to the Krakow area

    We offer

    • Base Salary of 7500 PLN gross + Quarterly Commission Based on Performance
    • Generous relocation package
    • Private Luxmed Medical Care (including Dental Care) & Eye Care Plan (glasses reimbursement)
    • Multisport Card
    • Flexible working hours and additional days of annual leave
    • Anniversary bonus
    • Partial language course reimbursement program, tuition program for courses and studies related to sales