IT Support Intern

This is a hands-on, entry-level position designed for a student or junior candidate who wants to build real experience in enterprise IT. In this on-site role (minimum 30 hours per week), you will be the go-to support presence in our Warsaw office, working directly with employees to keep their technology running smoothly. You will join the IT Operations team and work closely with the IT Workspace Administration Manager and senior IT colleagues for day-to-day guidance and mentoring.

IT Support Intern

Your responsibilities

• Set up and maintain IT equipment: laptops, docking stations, monitors, cables, printers, and peripherals
• Support employees with day-to-day tech issues in the Warsaw office
• Troubleshoot and replace basic hardware components
• Maintain and support conference room devices (Logitech, ASUS Google Meet)
• Keep inventory records up to date and help organize our hardware base
• Use Jira Cloud to track and respond to support tickets
• Support internal moves and hardware reassignments

Our requirements

• Well-developed communication skills – you can explain tech issues to non-technical users without jargon
• Solid understanding of computers and basic IT systems
• Basic knowledge of Windows and macOS – installing systems, creating user accounts, connecting peripherals
• Excellent English – written and spoken (our team is international)
• Problem-solving mindset and attention to detail
• Willingness to learn and grow in a fast-paced tech environment
• Self-organization – you take notes, track your tasks, and update statuses without being reminded
• Experience helping friends or family with tech setup or troubleshooting
• Curiosity about tools like Intune, Zscaler, CrowdStrike, or Google Workspace
• Passion for gadgets, technology, and improving user experience

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