TIDIO POLAND sp. z o.o. praca

Oferty pracy TIDIO POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

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• Senior Machine Learning Engineer (NLP)

  TIDIO POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  • Warszawa
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Technologies we use

    Expected

    • Python
    • PyTorch
    • NLP

    About the project

    By joining the ML team as a Senior Machine Learning Engineer, you will become a crucial member of our 4-person team and help us push the boundaries of conversational AI. You will work closely with our talented engineers and product leaders to ideate, build, and refine industry-leading NLP models and algorithms that power our platform. This is a unique opportunity to turn your passion for machine learning into world-class products that deliver real value to the customers. You will provide state-of-the-art conversational AI products on a global level, reaching millions of consumers.

    Your responsibilities

    • Be a part of a small team whose goal is to build tools on top of text data, to help in the automatic analysis of our client's problems.
    • Own and drive the full machine learning lifecycle from data preprocessing to model deployment, overcoming challenges in data pipelines, experimentation, and transitioning research into robust production-level systems.
    • Design, build, and refine machine learning models, particularly in NLP, to improve our chatbot's conversational abilities and language understanding.
    • Keep up-to-date with the latest research and techniques in deep learning and NLP.
    • Optimize infrastructure for machine learning production systems.
    • Monitor and analyze model performance in live environments and implement improvements.
    • Collaborate with product managers and engineering teams to identify and implement ML solutions for product features.

    Our requirements

    • Have 5+ years of experience building NLP and deep learning models in industry settings.
    • Have expert knowledge in Python, PyTorch, and common ML frameworks.
    • Have strong software engineering skills and experience deploying models to production.
    • Have a strong passion and drive for self-development – following the latest trends and publications in the field of your specialization on an ongoing basis.
    • Have a team-player mindset.
    • Can communicate in English fluently.
    • At this point, asking about ownership, communication, and problem-solving skills seems like a rhetorical question, right?

    This is how we organize our work

    Team size

    4

    This is how we work

    • in house
    • you have influence on the choice of tools and technologies
    • you have influence on the technological solutions applied
    • you have influence on the product
    • you develop the code "from scratch"
    • you focus on product development
    • agile

    Development opportunities we offer

    • assistance in preparation to public speeches
    • conferences abroad
    • conferences in Poland
    • development budget
    • external training
    • intracompany training
    • mentoring
    • space for experimenting
    • support of IT events
    • technical knowledge exchange within the company
    • time for development of your ideas

    What we offer

    • A real impact on the company’s growth ????
    • Remuneration 22 000 - 30 000 PLN net in the case of a B2B contract or 18 000 - 25 000 PLN gross on the contract of employment
    • Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions;
    • Great development opportunities – company-supported courses and conferences;
    • Flexible working time – an optimum work-life balance is important!
    • Possibility to work 100% remotely, use one of our two offices in Poland, or book a coworking space in your city;
    • 26 days off guaranteed in a year;
    • Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;
    • Sport & wellness benefit or its financial equivalent;
    • Private medical care or its financial equivalent;
    • Mental well-being program – individual therapy sessions and resources for employees;
    • Budget for 1:1 English language classes;
    • Free access to one of the most popular e-book/audiobook services;
    • Regular integration events (company-wide meetings, team events);
    • Discounts on Apple products;
    • Our famous onboarding bagels on your first day!

    Benefits

    • sharing the costs of sports activities
    • private medical care
    • sharing the costs of foreign language classes
    • sharing the costs of professional training & courses
    • remote work opportunities
    • flexible working time
    • fruits
    • corporate products and services at discounted prices
    • integration events
    • corporate library
    • no dress code
    • coffee / tea
    • drinks
    • parking space for employees
    • shopping coupons
    • birthday celebration
    • employee referral program
    • charity initiatives

    A few facts about us:

    • Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1. We were voted #10 on G2’s Top Customer Service Products for 2023.
    • The new Tidio AI feature answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! ????????
    • Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population. This means 27 million queries to our API daily and over 550k WebSocket connections in the peak time.
    • Currently, we hire over 180 fantastic people and over 60 in the Engineering and Infrastructure teams. The plan is to grow the team even bigger soon.
    • In March 2022 we secured $25 mln in a Series B Investment round (read ???? TechCrunch’s article to learn more)

    What happens when you send your CV?

    • Screening call with a recruiter about the position and the team [1h]
    • Interview with @Bartek Kowalczuk (Machine Learning Lead) and the team about your experience [1,5h]
    • A recruitment assignment
    • Call with the Machine Learning Team (feedback on the task with additional questions) [1,5h]
    • Offer and fireworks! ????

    Tidio Poland Sp. z o.o.

    We are a fast-growing tech company, with our flagship product being a live-chat app powered by unique chatbot solutions. As a customer experience tool, we help micro & small businesses worldwide serve their clients efficiently. We aim to develop as an organization constantly, in 2021 we were awarded a prestigious Great Place To Work certificate. Working at Tidio means having an impact on thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

    Aplikuj
• Senior Data Engineer - DataOps

  TIDIO POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  • Warszawa
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Technologies we use

    Expected

    • Python
    • SQL
    • ETL
    • Airflow
    • Snowflake Data Cloud
    • AWS
    • Terraform
    • Ansible
    • Docker
    • Kubernetes
    • Spark

    About the project

    Our Data Team delivers insights to help stakeholders navigate the product strategy and maintain a healthy service. As Data Engineers, we collect, transform, and maintain data in multiple dimensions.

    
    

    Our data platform is built upon AWS with Infrastructure as a Code, using Terraform and Ansible. We ingest data from MySQL databases and external APIs (using custom integrations or FiveTran). We use Snowflake as a Data Warehouse, fuelled by tailor-made ELT jobs orchestrated by Airflow. Our Data Analysts use Snowflake SQL (DBT soon) to access data and then Python or R for manipulation and modeling. The dashboards displaying the data are made in Tableau.

    Your responsibilities

    • Build and maintain a solid, scalable data infrastructure using Containerisation and CI/CD best practices. Implement new and modify existing data ingestion and transformation flows (ETL/ELT).
    • Participate in solution design and code peer-reviews, to help establish and share best DataOps practices. Contribute to our internal data engineering library.
    • Build and maintain observability of the data infrastructure and monitor it to spot problems before they occur.
    • Build and maintain great, genuine relations with elements of advisory, coaching and mentorship of less experienced team members.
    • Build integrations for third-party data sources.
    • Represent DE Team across the organization (in front of stakeholders), on behalf of the DE Lead.
    • Help with the design and development of the data quality framework. Monitor data consistency and run data quality tests.

    Our requirements

    • At least 5 years of Data Engineer experience.
    • Working knowledge of Python. Hands-on coding and debugging experience using modern software delivery methods.
    • Expertise in ETL technologies and processes.
    • Strong understanding of Apache Airflow orchestration tool.
    • Experience with Git (GitLab), Terraform and Ansible.
    • Ability to correctly understand business processes and translate business requirements into technical ones.
    • Strong understanding of solutions such as Distributed Systems, Database Systems (including NoSQL), Operating Systems, algorithms, and data structures.
    • Advanced SQL.
    • Working knowledge of OLAP systems like Snowflake, BigQuery and Table formats like Apache Iceberg.
    • Working knowledge of Spark and Spark cluster setup.
    • Experience in cloud computing technologies, preferably AWS.
    • Working knowledge of containers (Docker), container orchestration systems (Kubernetes).
    • Drive for self-development – following the latest trends and publications in the field of your specialization on an ongoing basis.
    • Ability to speak English freely.

    This is how we organize our work

    Team size

    4

    This is how we work

    • you develop several projects simultaneously
    • you have influence on the choice of tools and technologies
    • you have influence on the technological solutions applied
    • you have influence on the product
    • you focus on product development
    • agile

    Development opportunities we offer

    • conferences abroad
    • conferences in Poland
    • development budget
    • external training
    • intracompany training
    • mentoring
    • space for experimenting
    • support of IT events
    • technical knowledge exchange within the company
    • time for development of your ideas

    What we offer

    • A real impact on the company’s growth ????
    • Remuneration 22 000 - 30 000 PLN net in the case of a B2B contract or 18 000 - 25 000 PLN gross on the contract of employment
    • Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions;
    • Great development opportunities – company-supported courses and conferences;
    • Flexible working time – an optimum work-life balance is important!
    • Possibility to work 100% remotely, use one of our two offices in Poland, or book a coworking space in your city;
    • 26 days off guaranteed in a year;
    • Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;
    • Sport & wellness benefit or its financial equivalent;
    • Private medical care or its financial equivalent;
    • Mental well-being program – individual therapy sessions and resources for employees;
    • Budget for 1:1 English language classes;
    • Free access to one of the most popular e-book/audiobook services;
    • Regular integration events (company-wide meetings, team events);
    • Discounts on Apple products;
    • Our famous onboarding bagels on your first day!

    Benefits

    • sharing the costs of sports activities
    • private medical care
    • sharing the costs of foreign language classes
    • sharing the costs of professional training & courses
    • remote work opportunities
    • flexible working time
    • fruits
    • corporate products and services at discounted prices
    • integration events
    • corporate library
    • no dress code
    • coffee / tea
    • drinks
    • parking space for employees
    • shopping coupons
    • birthday celebration
    • employee referral program
    • charity initiatives

    A few facts about us:

    • Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1. We were voted #10 on G2’s Top Customer Service Products for 2023.
    • The new Tidio AI feature answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! ????????
    • Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population. This means 27 million queries to our API daily and over 550k WebSocket connections in the peak time.
    • Currently, we hire over 180 fantastic people and over 60 in the Engineering and Infrastructure teams. The plan is to grow the team even bigger soon.
    • In March 2022 we secured $25 mln in a Series B Investment round (read ???? TechCrunch’s article to learn more)

    What happens when you send your CV?

    • Screening call with a recruiter about the position and the team [1h]
    • Interview with Michał (Head of Data Team) about your experience [1h]
    • A recruitment assignment
    • Call with the Data Engineering Team (feedback on the task with additional questions) [1h]
    • Offer and fireworks! ????

    Tidio Poland Sp. z o.o.

    We are a fast-growing tech company, with our flagship product being a live-chat app powered by unique chatbot solutions. As a customer experience tool, we help micro & small businesses worldwide serve their clients efficiently. We aim to develop as an organization constantly, in 2021 we were awarded a prestigious Great Place To Work certificate. Working at Tidio means having an impact on thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

    Aplikuj
• Administration Specialist

  TIDIO POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  • Szczecin
  • umowa o pracę
  • pełny etat

  • Szczegóły

    Your responsibilities

    
    

    Location: Szczecin (hybrid)

    Form of employment: Contract of employment or B2B contract (self-employed)

    
    

    As an Administration Specialist in the Finance & Operations team, you will be responsible for streamlining the company’s administrative processes and driving operational efficiency in the F&O team. Your role will support the whole organization in international growth by optimizing often complex administrative processes and enabling better resource allocation in this area.

    
    

    As the Administration Specialist in the Finance & Operations team, you will:

    
    

    - manage contracts and documents flow for new and current employees as well as external providers (preparing based on drafts, signing, and archiving – this is the main part of the role);

    - review and archive invoices to support our Accounting Specialist;

    - collect data required for the payroll calculations;

    - oversee the correspondence flow;

    - update the internal knowledge base for the Finance & Operations team;

    - collaborate closely with the F&O colleagues as well as other teams (Marketing, People and Culture);

    - perform other ad-hoc administrative tasks.

    Our requirements

    You are the perfect fit if you have:

    
    

    - ability to work in a hybrid model (at least 1 time a week at the office)

    previous experience in a similar scope of duties;

    - accuracy and attention to detail;

    - excellent organization and time management skills;

    - good communication skills that enable cooperation with different levels of stakeholders;

    - good written and verbal command of English - We also have English-speaking people on board, and sometimes you will work with them;

    - ability to work independently and show proactivity in finding new solutions to optimize the processes.

    What we offer

    We would like to offer you:

    
    

    - Form a contract according to your preferences (B2B or contract of employment),

    - A start-up working environment without empty procedures and corporate nonsense,

    - Opportunity to learn how the company works from the finance & operations side (accounting, finance, legal),

    - Support and assistance on the path of development of your competencies - we are focused on constant knowledge gaining and we are happy to share it,

    - 26 days off guaranteed in a year,

    - Work in a hybrid model – remotely and on-site in our Szczecin office when needed,

    - Flexible working time – an optimum work-life balance is important!

    - Great development opportunities – company-supported courses and conferences,

    - Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!

    - Sport & wellness benefits (Multisport or MyBenefit Cafeteria),

    - Private medical care (Medicover),

    - Mental well-being program – individual therapy or coaching sessions (HearMe),

    - Free access to one of the most popular e-book/audiobook services (Legimi),

    - Regular social events (company-wide offsites, team events),

    - Discounts on Apple products,

    - Our famous onboarding bagels on your first day!

    About Us

    We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

    
    

    Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

    
    

    A few facts about us:

    
    

    - We were voted #10 on G2’s Top Customer Service Products and #4 Top EMEA Software Companies for 2023. We currently rate at 4.7/5 in both Shopify and G2.

    - Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population,

    - The new Tidio AI feature answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! ????????

    - We currently hire over 180 fantastic people,

    - In 2022 we secured $25 mln in a Series B Investment round (read ????TechCrunch’s article to learn more).

    
    

    Aplikuj