Antal Sp. z o.o.

Customer Service Specialist with English

wygasa za 30 dni (do )
  • Kraków, małopolskie

Umowa o pracę

Pełny etat

Specjalista (mid/regular)

Praca hybrydowa

Rekrutacja zdalna

Praca od zaraz

Запрошуємо працівників з України

Customer Service Specialist with English

What is Antal?  Recruitment company!    

We are the leader in the recruitment of specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. During this time we built many candidates' careers, thanks to our flexible and comprehensive approach to all recruitment processes.  Our specialists, completely free of charge, will help you find and get the best job for you!    

Our Client is an international manufacturing company with a strong market position and global operations across Europe, Asia, and America. The company offers excellent opportunities for professional growth, participation in international projects, and a collaborative environment focused on developing new skills and competencies.Due to a temporary increase in workload, we are looking for a Customer Service Specialist with English to support the team for 6–8 months.There is a possibility of extending the cooperation and transitioning to a permanent role, depending on business needs and project results.

Zakres obowiązków

  • Providing professional customer service and supporting customers throughout the order fulfilment process.
  • Managing customer orders, including order entry, verification, updates, and monitoring order status.
  • Handling customer inquiries, claims, and returns, ensuring timely resolution and accurate documentation.
  • Maintaining accurate customer and order data in internal systems.
  • Working with SAP to process and update customer orders and related information.
  • Cooperating with customers and internal departments to ensure smooth order execution.
  • Identifying and resolving operational issues while ensuring high service quality and compliance with company procedures.

Wymagania

  • Minimum 1 year of experience in Customer Service, Order Management, Order Processing, or a similar role.
  • Practical experience working with SAP.
  • English language skills at a minimum B2 level, enabling effective communication in a business environment.
  • Knowledge of German will be an advantage.
  • Very good knowledge of MS Office, especially Excel.
  • Strong attention to detail and accuracy when working with data.
  • Good organizational skills and ability to manage multiple tasks simultaneously.
  • Strong communication skills and a customer-oriented approach.
  • Proactive attitude and ability to solve problems independently.

Oferujemy

  • Stable employment based on a full-time employment contract.
  • Comprehensive onboarding and training to prepare you for the role.
  • Opportunity to gain experience in an international business environment.
  • Cooperation with global teams and participation in interesting projects.
  • Hybrid working model and flexible working hours.
  • Private medical care.
  • Life insurance.
  • Multisport card.
  • Friendly working atmosphere and regular team integration events.
  • Modern and comfortable office located in Kraków.
  • Hereby I consent to the processing of my personal data by Antal sp. z o.o. with registered office in Warsaw (02-566) at ul. Puławska 2, entered into the Register of Entrepreneurs under KRS No. 0000105676 for recruitment purposes.At the same time I declare that:


    1. I am aware that provision of my data is voluntary, and my relevant consent is the basis for their processing;


    2. I am aware that I have the right to withdraw my consent at any time.


    3. I am aware that my personal data will be processed until the completion of the recruitment processes to which I have given my consent, or until the consent is revoked, with the reservation that after the completion of recruitment or after the revocation of the consent the data may be further processed for the period of prescription of claims, both those which the data controller has the right to pursue and those which the data subject has the right to pursue against the data controller.


    4. I acknowledge that I may withdraw my consent by sending an e-mail to the following address: mail@antal.pl

  • Wyrażam zgodę na przetwarzanie moich danych osobowych przez Antal Sp. z o.o. 02-566 Warszawa Puławska 2, NIP: 5252813780 zawartych w załączonych dokumentach aplikacyjnych (w tym wizerunku), na potrzeby bieżącej rekrutacji. Zgoda jest dobrowolna i może być w każdym czasie wycofana. Dodatkowo wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w załączonych dokumentach aplikacyjnych (w tym wizerunku), na potrzeby przyszłych rekrutacji przez okres 12 miesięcy. Zgoda jest dobrowolna i może być w każdym czasie wycofana.
Dodana
Wygasa (za 30 dni)

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