Antal Sp. z o.o.

Supply Chain Team Lead with Turkish

Antal Sp. z o.o. 
wygasa za 30 dni (do )
  • Kraków, małopolskie

Umowa o pracę

Pełny etat

Ekspert/lider

Praca hybrydowa

Rekrutacja zdalna

Supply Chain Team Lead with Turkish

What is Antal?  Recruitment company!    

We are the leader in the recruitment of specialists and managers, as well as in HR consulting. The brand is present in 35 countries and has been operating in Poland since 1996. During this time we built many candidates' careers, thanks to our flexible and comprehensive approach to all recruitment processes.  Our specialists, completely free of charge, will help you find and get the best job for you!    

We are looking for an experienced leader to manage and develop an international Customer Service team operating within the Supply Chain environment of a global Service Delivery Center. This role combines people management, operational coordination, and customer service excellence, with a strong focus on collaboration across Supply Chain functions and delivering high-quality support to different markets. As a Team Leader, you will be responsible for overseeing daily customer service operations, supporting order management activities, driving process improvements, and ensuring effective cooperation between customers, internal stakeholders, and Supply Chain teams.

Zakres obowiązków

  • Lead, motivate, and develop an international Customer Service team within the Supply Chain area
  • Oversee daily operations and ensure high-quality customer support across multiple markets
  • Coordinate customer service activities related to order management, deliveries, and issue resolution
  • Cooperate closely with Supply Chain, Logistics, Planning, and other business stakeholders
  • Monitor team performance, KPIs, and service levels to ensure operational excellence
  • Act as the main escalation point for operational and customer-related issues
  • Organize workload, prioritize tasks, and ensure deadlines and service standards are met
  • Train, coach, and support team members in their professional development
  • Conduct regular performance reviews and provide constructive feedback
  • Identify process gaps and drive continuous improvement initiatives
  • Support standardization and optimization of Customer Service and Supply Chain processes
  • Participate in stakeholder meetings and contribute to operational decision-making
  • Build a positive, collaborative, and performance-oriented team environment

Wymagania

  • University degree in Business, Economics, Supply Chain, Logistics, Finance, or a related field
  • Minimum 2-3 years of experience in team management within Customer Service, Supply Chain, Order Management, or a related area
  • Previous experience in FMCG/CPG or other fast-paced international environment will be an advantage
  • Fluency in English and Turkish (written and spoken)
  • Good understanding of Customer Service and Supply Chain processes
  • Experience in managing customer relationships and operational escalations
  • Strong leadership, communication, and stakeholder management skills
  • Ability to work effectively under pressure and in a dynamic environment
  • Good analytical and problem-solving skills
  • Proficiency in MS Office; experience with ERP systems (e.g. SAP) will be an asset
  • Experience in process improvement methodologies (Lean, Continuous Improvement, etc.) is a plus

Oferujemy

  • Comprehensive training to ensure success in your role
  • Technical or managerial career path (everyone can develop their leadership skills)
  • Be a part of a truly awesome team in a well - located office in Kraków
  • Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas
  • Life insurance
  • Private medical care
  • Flexible working hours
  • Great atmosphere and comfortable working conditions
  • Stable job and cooperation with friendly and high qualified team
  • Soft skills development
  • Integration events
  • International team and non-corporate work enviroment

  • Hereby I consent to the processing of my personal data by Antal sp. z o.o. with registered office in Warsaw (02-566) at ul. Puławska 2, entered into the Register of Entrepreneurs under KRS No. 0000105676 for recruitment purposes.At the same time I declare that:


    1. I am aware that provision of my data is voluntary, and my relevant consent is the basis for their processing;


    2. I am aware that I have the right to withdraw my consent at any time.


    3. I am aware that my personal data will be processed until the completion of the recruitment processes to which I have given my consent, or until the consent is revoked, with the reservation that after the completion of recruitment or after the revocation of the consent the data may be further processed for the period of prescription of claims, both those which the data controller has the right to pursue and those which the data subject has the right to pursue against the data controller.


    4. I acknowledge that I may withdraw my consent by sending an e-mail to the following address: mail@antal.pl

  • Wyrażam zgodę na przetwarzanie moich danych osobowych przez Antal Sp. z o.o. 02-566 Warszawa Puławska 2, NIP: 5252813780 zawartych w załączonych dokumentach aplikacyjnych (w tym wizerunku), na potrzeby bieżącej rekrutacji. Zgoda jest dobrowolna i może być w każdym czasie wycofana. Dodatkowo wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w załączonych dokumentach aplikacyjnych (w tym wizerunku), na potrzeby przyszłych rekrutacji przez okres 12 miesięcy. Zgoda jest dobrowolna i może być w każdym czasie wycofana.
Dodana
Wygasa (za 30 dni)

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