Customer Care - Sales Support Senior Team Lead
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Wrocław, dolnośląskie
Inny
Umowa o pracę
Pełny etat
Customer Care - Sales Support Senior Team Lead
Your responsibilities
- Management of daily Sales Support operations in cooperation with the Manager.
- Leading, developing, and supporting the Sales Support team which is providing services to the subsidiaries within the DACH region.
- Creating process documentation and reviewing desktop procedures.
- Driving results for all sales support activities and ensuring proper reporting.
- Active monitoring of the KPIs and ensuring their fulfillment.
- Change management and driving process improvements within the Team.
- Supporting the Team with expert knowledge.
- Engaging in any external/internal audit activities.
Our requirements
- Master's degree in economics or related studies.
- Minimum 2 years of experience in managing teams.
- Good knowledge of Order Management, Customer Care or Supply chain would be an asset.
- Good communication skills in English (oral and written skills).
- Good communication skills in German (oral and written skills) will be an advantage.
- Knowledge of SAP.
- Experience in working in a business center, within a complex and international environment.
- Willingness to work in a hybrid mode (40% at the office and 60% from home in week).
Aplikuj
Dodana
Wygasa
(za 5 dni temu)
Praca alert - powiadomienia
Inny, Wrocław
Praca w sąsiednich miejscowościach
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Praca Krzyżanowice
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Praca Wysoka
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Praca Psary
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Praca Biestrzyków
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Praca Żerniki Wrocławskie
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Praca Ślęza
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Praca Zabrodzie
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Praca Bielany Wrocławskie
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Praca Łany
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Praca Suchy Dwór
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Praca Ramiszów
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Praca Krzeptów
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Praca Kiełczów
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Praca Nowa Wieś Wrocławska
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Praca Mirków
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Praca Święta Katarzyna
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Praca Kamieniec Wrocławski
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Praca Dobrzykowice
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Praca Smolec
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Praca Siechnice