HR Team Leader- Recruitment Operations (interim)

HR Team Leader- Recruitment Operations (interim)

Your responsibilities

• Build and maintain relationship with internal stakeholders and clients - Recruiters, HR, vendors and other teams/functions we work with
• Lead the team by example - provide best in class support service with a focus on quality of service delivery and service excellence
• Spot and pursue opportunities for growing and refining the scope of processes we offer
• Work closely with the team, delegate tasks and track their completion, provide constructive feedback
• Motivate the team to provide great service, day in day out
• Hire new team members, take active part in mapping skills within the team, assessing training needs and succession planning
• Keep an open mind, anticipate changes and sudden turns of events and more importantly - translate them into clear course of action for the team
• Gather and present data on team's delivery
• Oversee the delivery of recruitment reporting, and support adhoc reporting requirements
• Manage escalations (qualify the issue, address where appropriate, engage with relevant stakeholders, propose solutions / improvements, deliver them & build stronger relationships as a result)
• Proactively identify and progress continuous improvement opportunities to improve efficiency, service delivery, service excellence, quality and ways of working

Our requirements

• Experience of working in an International business environment, managing an HR team is essential
• At least 5 years of relevant experience preferably in an HR environment (professional services preferred) and at least a year of experience managing a team
• Leadership skills, being able to inspire team to follow your example
• Excellent English skills required
• Talent Acquisition, Recruitment or Recruitment Operations experience required
• Timeliness, accuracy and precision in task delivery
• Experience in dealing with a demanding workload and conflicting priorities
• Ability to multi-task and work to deadlines, be methodical and logical, as well as thrive in a robust and fast-paced environment
• Have the ability to see delegated tasks through to completion at a high standard
• A proven ability to deal with confidential and sensitive information
• Strong interpersonal skills with the ability to exercise tact and diplomacy when dealing with stakeholders
• Highly motivated with a proactive 'can do' attitude. You will have a collaborative working style, able to work on own initiative as well as part of a wider team
• Ability to understand and identify with the firm, and its objectives and values

Recruitment Operations Team Leader leads the recruitment support team's service delivery, setting an example to team members in terms of efficiency and customer-focus. The role partners up with the Manager and another Team Leader on the team, in shaping the service offering that adds value, as well as in creating supportive work environment where all the team members have an opportunity to showcase their skills and work on their owns progress.

Aplikuj