AmeriGas Polska sp. z o.o. praca

C2C Applications Specialist with French

Your responsibilities

• Bank statement accounting - Recording customer bank receipts, Recording supplier bank disbursements, Preparation and control of bank reconciliations, other activities within bank statement processing.
• Bank statement accounting – Registering collections received from bailiffs and collection agencies (litigation).
• Direct Debits - Performing direct debits to be remitted to the bank.
• Customer refunds - Preparing customer reimbursements to be remitted to the bank.
• Bad debt accounting – calculating and recording provisions.
• Cash app (Litigation management of accounts receivable) - Recording of provisions (disputes, litigation, bad debts, etc.) and reversals (following receipt of funds or recording of losses), changing status of accounts related to customers (dispute, active, etc.).
• Control (SOX) - Integrity check of sales interfaces, Customer auxiliary balance integrity check, Integrity check of customer trial balances, Discount integrity check, Bank reconciliation integrity check.

Our requirements

• Minimum 3 years of experience in Finance & Accounting area (preferred Accounts Receivable area).
• Excellent knowledge of French language .
• Experience in working in the international team.
• Analytical mind with business acumen.
• In-depth knowledge of C2C performance metrics.
• Good communication skills.
• Professional skills of French (most of the work documentation and systems are in French).
• Communicative level of verbal and written English.
• Knowledge of JDE as an asset.

What we offer

• International & dynamic environment
• Hybrid & Remote working
• Private medical care
• Christmas and annual bonus
• Cafeteria
• Lunch pass
• Life insurance
• Holiday funds
• Employee referral program
• Corporate sports team
• Bike parking
• Charity initiatives
• Integration events

Aplikuj

Supply Operations Coordinator - East

Your responsibilities

The purpose of the Supply Operations Coordinator East role will be to operate all Supply & Wholesale contracts for UGI East. This includes all day-to-day operational activities such as forecasting, planning and nominations, as well as liaising externally with suppliers’ operations teams and internally with logistics departments within UGI East.

To succeed in this role, you need to have:

• Excellent communication skills, both in written and oral form, as the role requires to be able to communicate clearly with internal customers and third parties often under time constraints.

• Ability to constantly pay attention to details and maintain effectiveness whilst under time and performance pressure, often with conflicting needs.

• Solid judgement along with decision making skills.

• Experience with project management and expertise in logistic process.

• Strong proficiency in Excell.

Responsibility:

• Manage all operational aspects of LPG Supply & Wholesale contracts, including transportation and storage, across Poland, Czech Republic, Slovakia, Hungary, and Romania, and across all types of transportation means, such as rail tank cars and trucks.

• Continuously improve UGI East COGS through day-to-day optimization of Supply flows according to contractual commitments and business needs

• Strive to optimize Supply assets (import terminals, primary storage) and inventories, for internal use as well as wholesale activities.

• Liaise with UGI East local logistics teams to ensure efficient and clear communications on requirements and day to day operations management.

• Liaise with all external stakeholders such as suppliers’ operations teams.

• Participate in the definition of the Supply Ops team KPIs, and report on such metrics to monitor and improve operational efficiency.

• Recommend and implement changes in processes and controls to ensure operational efficiency, while maintaining a high control environment

• Perform operational analysis on various metrics and draw recommendations to continuously aim at improving the efficiency of the Supply Ops team.

• Actively participate in the month-end process to ensure timely reporting.

Our requirements

• Min. 2 years’ experience in similar position.
• Previous experience in logistic area with preference in rail sector.
• Very strong numeracy and spreadsheet skills.
• Though beneficial, no prior knowledge of the energy business, energy trading, energy supply chain logistics is required.
• Some knowledge of programming under Excel, Access VBA would be a benefit.
• Knowledge in Microsoft Office package.
• Advanced fluency in English is strongly required.

What we offer

• We are working in hybrid
• Contract for 12 months
• Private medical care
• Christmas and annual bonus
• Cafeteria
• Lunch pass
• Life insurance
• Holiday funds
• Employee referral program
• Corporate sports team
• Bike parking
• Charity initiatives
• Integration events

Aplikuj

Sales & Retention Specialist in Customer Care department

Your responsibilities

The purpose of the role is selling company’s products to existing customers, activating & retaining customers, providing solutions to customer queries. Delivering high-quality customer service is by meeting Customer expectation through excellent order management process and ensuring a seamless delivery to the customer.

To succeed in this role, you need to have:

Excellent written and verbal communication skills

Sales and negotiation skills

Sales processes knowledge and understanding

Ability to priorities a changing to-do list

Openness to discuss with customers

Strong attention to detail

Understand the business requirements and be able to talk to the customer about the technical aspects of the product

Fluent in English language written and spoken

Responsibility:

▪ Making outbound customer calls, selling company’s products to existing customers

▪ Price renegotiation with existing customers

▪ Proactive customers activation and retention

▪ Incoming orders taking

▪ Meeting assigned individual sales targets

▪ Taking incoming customer calls, resolving customer queries

▪ Assisting and coordinating information flow with other teams in leveraged and retained organization

Our requirements

• Master’s degree
• Working knowledge of English
• Min. 2 years’ experience in similar position
• Self-reliance
• Facility for multi-tasking, prioritizing, and managing time effectively
• Decision-making skills
• Comfortable working both individually and as part of a team
• Previous experience in customer support and familiarity with our industry as preferred
• Knowledge in Microsoft Office package.

What we offer

• Contract of employment
• Attractive salary and bonuses
• Free medical healthcare, group insurance and lunchpass card (monthly additional PLN 150)
• Great independence and possibility of real influence on the company's operation - we take every idea into account
• Opportunity to develop; we appreciate people with passion and willingness to share knowledge with others
• Tools needed to get the job done

Aplikuj

Your responsibilities

The purpose of this role is Delivering high-quality customer service by meeting Customer expectation through excellent order management process and ensuring a seamless delivery to the customer.

To succeed in this role, you need to have:

· Excellent communication skills - includes communicating through email and phone calls.

· Strong result -driven motivation

· Proficiency in Czech or/ and Slovak language written and spoken.

Responsibility:

- Performing outbound customer calls as part of order management process, aim is to offer/sell company’s products to existing customers,

- Service customers also via chat and email to resolve customer queries with post-order issues, delivery status and any issues with fulfillment,

- Build a relationship with the customer,

- Provide customer satisfaction working towards efficiency metrics, and issue resolution targets,

- Handling incoming calls related to orders of company’s products from our customers,

- Identify areas of improvement and convey trends in customer calls to leadership,

- Assisting and coordinating information flow with other teams in leveraged and retained organization,

- Following and contributing to the communication procedures, guidelines and policies,

- Navigate multiple software applications and technologies simultaneously.

Our requirements

• Excellent written and verbal communication skills in Czech or/ and Slovak,
• Min. 2 years’ experience in similar position,
• Sales processes knowledge and understanding,
• Understand the business requirements and be able to talk to the customer about the technical aspects of the product,
• Self-reliance,
• Facility for multi-tasking, prioritizing, and managing time effectively,
• Decision-making skills,
• Comfortable working both individually and as part of a team,
• Customer centric,
• Ability to priorities a changing to-do list,
• Knowledge in Microsoft Office package.

What we offer

• Contract of employment
• Attractive salary and bonuses
• Free medical healthcare, group insurance and lunchpass card (monthly additional PLN 150)
• Great independence and possibility of real influence on the company's operation - we take every idea into account
• Opportunity to develop; we appreciate people with passion and willingness to share knowledge with others
• Tools needed to get the job done

Benefits

• private medical care
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• corporate sports team
• retirement pension plan
• coffee / tea
• leisure zone
• extra social benefits
• meal passes
• holiday funds
• employee referral program
• charity initiatives

The purpose of this role is Delivering high-quality customer service by meeting Customer expectation through excellent order management process and ensuring a seamless delivery to the customer.

To succeed in this role, you need to have:

· Excellent communication skills - includes communicating through email and phone calls.

· Strong result -driven motivation

· Proficiency in Slovak or/and Czech or Hungarian language written and spoken.

Customer Care Specialist with Czech or Slovak

Aplikuj

Your responsibilities

The purpose of this role is to support logistic process through administrating and planning shipment and distribution of goods on Hungarian market.

•To succeed in this role you need to have:

•Strong attention to details

•Commitment to the duties to be performed

•Proficiency in Hungarian language written and spoken

Responsibilities:

•General order management tasks as required

•Plans shipments based on product availability and customer requests.

•Tracks orders to ensure timely deliveries.

•Prepares the shipping documents

•General administration duties relating to Distribution Routing & Scheduling

•Daily contact with drivers, shipping companies and other internal departments

•Delivers high quality, professional and proactive day to day service within the agreed SLAs and ensures timely completion.

Our requirements

• University diploma in Business or Logistics-
• 1 year of experience in Order Processing or relevant scope
• Proactivity in looking for best solutions for rendered services
• Abilty to work under pressure and meet tight deadlines
• Excellent communication skills
• Analytical skills and attention to details
• Ability to utilize MS excel
• Proficiency in English and Hungarian both verbal and written

Benefits

• private medical care
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• corporate sports team
• retirement pension plan
• coffee / tea
• leisure zone
• extra social benefits
• meal passes
• holiday funds
• employee referral program
• charity initiatives

Logistics Associate with Hungarian

Aplikuj

Your responsibilities

The purpose of this role is to support logistic process through administrating and planning shipment and distribution of goods on Hungarian market.

•To succeed in this role you need to have:

•Strong attention to details

•Commitment to the duties to be performed

•Proficiency in Hungarian language written and spoken

Responsibilities:

•General order management tasks as required

•Plans shipments based on product availability and customer requests.

•Tracks orders to ensure timely deliveries.

•Prepares the shipping documents

•General administration duties relating to Distribution Routing & Scheduling

•Daily contact with drivers, shipping companies and other internal departments

•Delivers high quality, professional and proactive day to day service within the agreed SLAs and ensures timely completion.

Our requirements

• University diploma in Business or Logistics-
• 1 year of experience in Order Processing or relevant scope
• Proactivity in looking for best solutions for rendered services
• Abilty to work under pressure and meet tight deadlines
• Excellent communication skills
• Analytical skills and attention to details
• Ability to utilize MS excel
• Proficiency in English and Hungarian both verbal and written

Benefits

• private medical care
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• corporate sports team
• retirement pension plan
• coffee / tea
• leisure zone
• extra social benefits
• meal passes
• holiday funds
• employee referral program
• charity initiatives

Aplikuj

Your responsibilities

The purpose of this role is Delivering high-quality customer service by meeting Customer expectation through excellent order management process and ensuring a seamless delivery to the customer.

To succeed in this role, you need to have:

· Excellent communication skills - includes communicating through email and phone calls.

· Strong result -driven motivation

· Proficiency in Hungarian language written and spoken.

Responsibility:

Performing outbound customer calls as part of order management process, aim is to offer/sell company’s products to existing customers,

Service customers also via chat and email to resolve customer queries with post-order issues, delivery status and any issues with fulfillment,

Build a relationship with the customer,

Provide customer satisfaction working towards efficiency metrics, and issue resolution targets,

Handling incoming calls related to orders of company’s products from our customers,

Identify areas of improvement and convey trends in customer calls to leadership,

Assisting and coordinating information flow with other teams in leveraged and retained organization,

Following and contributing to the communication procedures, guidelines and policies,

Navigate multiple software applications and technologies simultaneously.

Our requirements

• Excellent written and verbal communication skills in Hungarian,
• Min. 2 years’ experience in similar position,
• Sales processes knowledge and understanding,
• Understand the business requirements and be able to talk to the customer about the technical aspects of the product,
• Self-reliance,
• Facility for multi-tasking, prioritizing, and managing time effectively,
• Decision-making skills,
• Comfortable working both individually and as part of a team,
• Customer centric,
• Ability to priorities a changing to-do list,
• Knowledge in Microsoft Office package.

What we offer

• Contract of employment
• Attractive salary and bonuses
• Free medical healthcare, group insurance and lunchpass card (monthly additional PLN 150)
• Great independence and possibility of real influence on the company's operation - we take every idea into account
• Opportunity to develop; we appreciate people with passion and willingness to share knowledge with others
• Tools needed to get the job done

Benefits

• private medical care
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• corporate sports team
• retirement pension plan
• coffee / tea
• leisure zone
• extra social benefits
• meal passes
• holiday funds
• employee referral program
• charity initiatives

Aplikuj