AirHelp Services Poland Sp. z o.o.

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AirHelp Services Poland sp. z o.o. praca

AirHelp, z siedzibą w Krakowie, jest światowym liderem w dziedzinie odszkodowań lotniczych, który od swojego powstania w 2013 roku nieustannie wspiera pasażerów w dochodzeniu ich praw. Specjalizując się w kompleksowej pomocy przy opóźnionych lub odwołanych lotach, firma zyskała pozycję największej na świecie organizacji zajmującej się prawami pasażerów lotniczych. Zatrudniając 350 wykwalifikowanych pracowników, w tym globalnie najliczniejszy zespół prawników specjalizujących się w tej dziedzinie, AirHelp oferuje swoje usługi w 17 językach, współpracując z kancelariami z ponad 30 krajów. Dzięki inwestycjom w najnowsze technologie i rozwijaniu intuicyjnej strony internetowej, firma maksymalizuje ułatwienie procesu składania wniosków, zapewniając jednocześnie regularne informacje o postępach w sprawach. Wyróżnia się ekspertyzą w zakresie praw lokalnych i narzędziach dostosowanych do potrzeb pasażerów z różnych części świata, co stanowi jej konkurencyjną przewagę. AirHelp, będąc częścią grupy AIRHELP GERMANY GMBH, utrzymuje stabilność finansową, co pozwala na ciągłe doskonalenie jakości świadczonych usług i utrzymanie pozycji lidera na rynku.
AirHelp Services Poland Sp. z o.o. najczęściej poszukuje kandydatów
- na stanowiskach:
Inny Handlowiec
- w kategoriach zawodowych:
inne sprzedaż / zakupy

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Dynamika publikacji ofert pracy w ostatnich 12 miesiącach

AirHelp Services Poland Sp. z o.o. poszukuje najczęściej pracowników na stanowiska

Praca AirHelp Services Poland Sp. z o.o. - oferty archiwalne

  • Junior Operations Specialist in Legal Support

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Would you like to help air passengers from all over the world with their delayed, canceled, or overbooked flights? If yes, this job opportunity is for you! We are looking for an agent to help our clients with cases that will be taking the legal path against the airlines. In this job, you will get to learn more about the legal process, the specifics of the jurisdictions that we operate in, and closely cooperate with the Legal Operations department. If you want to work directly with our lawyers — this is your chance! Location: Remote/Hybrid from Kraków

      Junior Operations Specialist in Legal Support


      What you'll do:

      • Help our clients with cases that take legal path against the airlines (e.g. assessing customers’ cases that were rejected or ignored by the airlines and require further legal action)
      • Request and prepare documentation for legal actions
      • Upload customers’ cases and send them to the lawyers
      • Cooperate with the Legal Operations Department and lawyers all around Europe
      • Prepare and sendletters before actionand summonses in specific jurisdictions

      Ideally, you'll bring with you:

      • Ability to work effectively, conforming to performance targets and procedures
      • Detail-oriented, open-minded, with great analytical and problem-solving skills
      • An eagerness to learn a lot of new things, both about the airline industry and the specifics of European jurisdictions
      • Getting-things-done attitude and thrives in a fast-paced and changing environment
      • Fluency in English (both spoken and written)
      • Any previous legal experience or legal degree will be an asset but is not required

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Legal Support

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Would you like to help air passengers from all over the world with their delayed, canceled, or overbooked flights? If yes, this job opportunity is for you! We are looking for an agent to help our clients with cases that will be taking the legal path against the airlines. In this job, you will get to learn more about the legal process, the specifics of the jurisdictions that we operate in, and closely cooperate with the Legal Operations department. If you want to work directly with our lawyers — this is your chance! Location: Remote/Hybrid from Gdańsk

      Junior Operations Specialist in Legal Support


      What you'll do:

      • Help our clients with cases that take legal path against the airlines (e.g. assessing customers’ cases that were rejected or ignored by the airlines and require further legal action)
      • Request and prepare documentation for legal actions
      • Upload customers’ cases and send them to the lawyers
      • Cooperate with the Legal Operations Department and lawyers all around Europe
      • Prepare and sendletters before actionand summonses in specific jurisdictions

      Ideally, you'll bring with you:

      • Ability to work effectively, conforming to performance targets and procedures
      • Detail-oriented, open-minded, with great analytical and problem-solving skills
      • An eagerness to learn a lot of new things, both about the airline industry and the specifics of European jurisdictions
      • Getting-things-done attitude and thrives in a fast-paced and changing environment
      • Fluency in English (both spoken and written)
      • Any previous legal experience or legal degree will be an asset but is not required

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Warszawa
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (French Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 2 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Airline Operations

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Are you looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Airline Operations and make a difference to air travelers.

      Junior Operations Specialist in Airline Operations


      What you'll do:

      • Process customer cases in the internal system according to company policies and procedures, acquire and check documents, and update internal databases.
      • Conduct an initial assessment of claims and submit them to the airlines.
      • Verify the airlines' responses in customers’ cases.
      • Send payment reminders to airlines for the approved cases.
      • Support in establishing and maintaining good relationships with airlines by looking for contacts and introducing improvements in cooperation.

      Ideally, you'll bring with you:

      • Fluency in English (both spoken and written).
      • An eagerness to learn lots of new things, both about the airline industry and customer service.
      • Genuinely enjoy helping people and you are willing to go the extra mile for them.
      • Good at following procedures and have an eye for detail.
      • Thrive in a fast-paced environment.

      Perks & benefits:

      • Internal training programs and knowledge-sharing events.
      • Personalized progression plan.
      • Access to mindfulness and wellbeing platform (Mindgram).
      • Language classes.
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy.
      • Life Insurance.
      • MacBook Air.
      • Unlimited, free use of AirHelp's services.
      • Work from anywhere for 4 weeks a year.
      • Team days.
      • Events and parties.

      • At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2 million passengers in receiving their rightful compensation, and we've protected over 4.9 million travelers through our membership program, AirHelp Plus. With a global team of 400 AirHelpers speaking 18 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating for fair air travel rights through APRA.

      Aplikuj

  • Junior Operations Specialist in Airline Operations

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Are you looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Airline Operations and make a difference to air travelers.

      Junior Operations Specialist in Airline Operations


      What you'll do:

      • Process customer cases in the internal system according to company policies and procedures, acquire and check documents, and update internal databases.
      • Conduct an initial assessment of claims and submit them to the airlines.
      • Verify the airlines' responses in customers’ cases.
      • Send payment reminders to airlines for the approved cases.
      • Support in establishing and maintaining good relationships with airlines by looking for contacts and introducing improvements in cooperation.

      Ideally, you'll bring with you:

      • Fluency in English (both spoken and written).
      • An eagerness to learn lots of new things, both about the airline industry and customer service.
      • Genuinely enjoy helping people and you are willing to go the extra mile for them.
      • Good at following procedures and have an eye for detail.
      • Thrive in a fast-paced environment.

      Perks & benefits:

      • Internal training programs and knowledge-sharing events.
      • Personalized progression plan.
      • Access to mindfulness and wellbeing platform (Mindgram).
      • Language classes.
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy.
      • Life Insurance.
      • MacBook Air.
      • Unlimited, free use of AirHelp's services.
      • Work from anywhere for 4 weeks a year.
      • Team days.
      • Events and parties.

      • At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2 million passengers in receiving their rightful compensation, and we've protected over 4.9 million travelers through our membership program, AirHelp Plus. With a global team of 400 AirHelpers speaking 18 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating for fair air travel rights through APRA.

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (French Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (French Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 2 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Legal Support

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Would you like to help air passengers from all over the world with their delayed, canceled, or overbooked flights? If yes, this job opportunity is for you! We are looking for an agent to help our clients with cases that will be taking the legal path against the airlines. In this job, you will get to learn more about the legal process, the specifics of the jurisdictions that we operate in, and closely cooperate with the Legal Operations department. If you want to work directly with our lawyers — this is your chance! Location: Remote/Hybrid from Kraków

      Junior Operations Specialist in Legal Support


      What you'll do:

      • Help our clients with cases that take legal path against the airlines (e.g. assessing customers’ cases that were rejected or ignored by the airlines and require further legal action)
      • Request and prepare documentation for legal actions
      • Upload customers’ cases and send them to the lawyers
      • Cooperate with the Legal Operations Department and lawyers all around Europe
      • Prepare and sendletters before actionand summonses in specific jurisdictions

      Ideally, you'll bring with you:

      • Ability to work effectively, conforming to performance targets and procedures
      • Detail-oriented, open-minded, with great analytical and problem-solving skills
      • An eagerness to learn a lot of new things, both about the airline industry and the specifics of European jurisdictions
      • Getting-things-done attitude and thrives in a fast-paced and changing environment
      • Fluency in English (both spoken and written)
      • Any previous legal experience or legal degree will be an asset but is not required

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Legal Support

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Would you like to help air passengers from all over the world with their delayed, canceled, or overbooked flights? If yes, this job opportunity is for you! We are looking for an agent to help our clients with cases that will be taking the legal path against the airlines. In this job, you will get to learn more about the legal process, the specifics of the jurisdictions that we operate in, and closely cooperate with the Legal Operations department. If you want to work directly with our lawyers — this is your chance! Location: Remote/Hybrid from Gdańsk

      Junior Operations Specialist in Legal Support


      What you'll do:

      • Help our clients with cases that take legal path against the airlines (e.g. assessing customers’ cases that were rejected or ignored by the airlines and require further legal action)
      • Request and prepare documentation for legal actions
      • Upload customers’ cases and send them to the lawyers
      • Cooperate with the Legal Operations Department and lawyers all around Europe
      • Prepare and sendletters before actionand summonses in specific jurisdictions

      Ideally, you'll bring with you:

      • Ability to work effectively, conforming to performance targets and procedures
      • Detail-oriented, open-minded, with great analytical and problem-solving skills
      • An eagerness to learn a lot of new things, both about the airline industry and the specifics of European jurisdictions
      • Getting-things-done attitude and thrives in a fast-paced and changing environment
      • Fluency in English (both spoken and written)
      • Any previous legal experience or legal degree will be an asset but is not required

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Warszawa
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (French Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 2 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (French Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (French Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 2 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (Russian Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (Russian Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of Russian and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment
      • Ability to work in a shift system (24/7/365). Morning shift 8:00 - 16:00, evening shift 16:00 - 24:00, night shift 0:00 - 8:00.

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Legal Support

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Would you like to help air passengers from all over the world with their delayed, canceled, or overbooked flights? If yes, this job opportunity is for you! We are looking for an agent to help our clients with cases that will be taking the legal path against the airlines. In this job, you will get to learn more about the legal process, the specifics of the jurisdictions that we operate in, and closely cooperate with the Legal Operations department. If you want to work directly with our lawyers — this is your chance! Location: Remote/Hybrid from Gdańsk

      Junior Operations Specialist in Legal Support


      What you'll do:

      • Help our clients with cases that take legal path against the airlines (e.g. assessing customers’ cases that were rejected or ignored by the airlines and require further legal action)
      • Request and prepare documentation for legal actions
      • Upload customers’ cases and send them to the lawyers
      • Cooperate with the Legal Operations Department and lawyers all around Europe
      • Prepare and sendletters before actionand summonses in specific jurisdictions

      Ideally, you'll bring with you:

      • Ability to work effectively, conforming to performance targets and procedures
      • Detail-oriented, open-minded, with great analytical and problem-solving skills
      • An eagerness to learn a lot of new things, both about the airline industry and the specifics of European jurisdictions
      • Getting-things-done attitude and thrives in a fast-paced and changing environment
      • Fluency in English (both spoken and written)
      • Any previous legal experience or legal degree will be an asset but is not required

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (Italian Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (Italian Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of Italian and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (Italian Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (Italian Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of Italian and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 4 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Airline Operations

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Are you looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Airline Operations and make a difference to air travelers.

      Junior Operations Specialist in Airline Operations


      What you'll do:

      • Process customer cases in the internal system according to company policies and procedures, acquire and check documents, and update internal databases.
      • Conduct an initial assessment of claims and submit them to the airlines.
      • Verify the airlines' responses in customers’ cases.
      • Send payment reminders to airlines for the approved cases.
      • Support in establishing and maintaining good relationships with airlines by looking for contacts and introducing improvements in cooperation.

      Ideally, you'll bring with you:

      • Fluency in English (both spoken and written).
      • An eagerness to learn lots of new things, both about the airline industry and customer service.
      • Genuinely enjoy helping people and you are willing to go the extra mile for them.
      • Good at following procedures and have an eye for detail.
      • Thrive in a fast-paced environment.

      Perks & benefits:

      • Internal training programs and knowledge-sharing events.
      • Personalized progression plan.
      • Access to mindfulness and wellbeing platform (Mindgram).
      • Language classes.
      • Flexible benefits: gym membership, personal education, childcare, public transportation or leisure travel subsidy.
      • Life Insurance.
      • MacBook Air.
      • Unlimited, free use of AirHelp's services.
      • Work from anywhere for 4 weeks a year.
      • Team days.
      • Events and parties.

      • At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2 million passengers in receiving their rightful compensation, and we've protected over 4.9 million travelers through our membership program, AirHelp Plus. With a global team of 400 AirHelpers speaking 18 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating for fair air travel rights through APRA.

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Kraków
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Junior Operations Specialist in Customer Support (French Speaker)


      What you'll do:

      • Support customers at every stage of our claim handling process (assess claims, assist with queries, and provide straightforward, friendly communication via email, phone, chat, and social media channels)
      • Use your legal knowledge (we provide you with relevant training) to advise and help air travelers
      • Work alongside other departments to ensure a seamless customer experience

      Ideally, you'll bring with you:

      • You are a native speaker (or fluent) of French and communicate fluently in English (both spoken and written)
      • You’re eager to learn lots of new things, both about the airline industry and customer service
      • You genuinely enjoy helping people and are willing to go the extra mile for them
      • You know how to find the right balance between great communication and getting things done
      • You’re good at following procedures and have an eye for detail
      • You thrive in a fast-paced environment

      Perks and benefits:

      • Internal training programs and knowledge-sharing events
      • Personalized progression plan
      • Mindfulness platform
      • Language classes
      • Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
      • Health benefits
      • MacBook Air
      • Unlimited, free use of AirHelp's services
      • Work from anywhere for 2 weeks a year
      • Team days
      • Events and parties

      • What impact do you want to make?
      • At AirHelp, you will make a difference working with the world's largest organization specializing in air passenger rights. We support travelers around the world and help them get the compensation they deserve if their flights don’t go according to plan. We're a global, diverse team that helps make air travel better for all. To date, AirHelp has helped more than 16 million people and is available worldwide. We are proud of our high customer satisfaction levels reported on Trustpilot

      Aplikuj

  • Junior Operations Specialist in Customer Support (French Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Aplikuj

  • Junior Operations Specialist in Customer Support (Italian Speaker)

    AirHelp Services Poland Sp. z o.o.
    • Gdańsk
    • umowa o pracę
    • pełny etat

    • Are you a multilingual, natural problem solver looking for your first professional opportunity? Would you like to help air passengers all around the world with their delayed, canceled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference to air travelers everywhere while being supported by our proprietary innovative Artificial Intelligence technology.Location: Krakow or Gdansk (hybrid)Please submit your CV in English.

      Aplikuj