CATHAY PACIFIC AIRWAYS LIMITED (S A) ODDZIAŁ II W POLSCE

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Kraków

Jesteśmy Cathay Pacific Airways Limited S.A. Oddział II w Polsce, Twoim zaufanym partnerem w dziedzinie telemarketingu, z siedzibą w historycznym Krakowie. Nasza specjalność to obsługa klienta i call center, gdzie każdego dnia dążymy do zapewnienia wyjątkowych doświadczeń. Jesteśmy dumni z naszej umiejętności dostarczania doskonałej obsługi klienta, a nasza biegłość w języku niemieckim wyróżnia nas na rynku.


Nasze usługi są skrojone na miarę potrzeb naszych klientów. Rozumiemy, jak ważna jest komunikacja, dlatego zawsze stawiamy na empatię i profesjonalizm. Chociaż nie możemy podzielić się pełną historią naszej firmy, to nasze codzienne działania piszą nowe rozdziały, które są odzwierciedleniem naszego zaangażowania i pasji do tego, co robimy.

W Cathay Pacific Airways Limited S.A. Oddział II w Polsce, każdy klient jest dla nas ważny, a jego zadowolenie jest naszym priorytetem. Zapewniamy, że każde zapytanie jest traktowane z należytą uwagą i troską, co pozwala nam budować długotrwałe relacje oparte na wzajemnym zaufaniu i szacunku.

Niestety, nie dysponujemy w tej chwili pełnymi informacjami na temat naszego rynkowego pozycjonowania, historii firmy, liczby pracowników, misji, wartości, certyfikatów, obecności międzynarodowej, stabilności finansowej czy przewagi konkurencyjnej. Niemniej jednak, każdego dnia pracujemy na to, by być liderem w branży telemarketingu, nieustannie podnosząc poprzeczkę w zakresie jakości obsługi klienta.

Zapraszamy do kontaktu z nami, aby doświadczyć poziomu usług, który ustanawia nowe standardy w branży. Razem możemy osiągnąć więcej.

CATHAY PACIFIC AIRWAYS LIMITED (S A) ODDZIAŁ II W POLSCE najczęściej poszukuje kandydatów
- na stanowiskach:
Specjalista ds. obsługi klienta Kraków
- w kategoriach zawodowych:
obsługa klienta / call center

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  • CUSTOMER CARE SPECIALIST WITH SPANISH

    CATHAY PACIFIC AIRWAYS LIMITED (S A) ODDZIAŁ II W POLSCE
    • Kraków
    • umowa o pracę

    • Start a career with Cathay Pacific, and you will work with a great team who share your passion for travel. As one of the world’s leading airlines, we’re able to offer you unique opportunities to let your passion fly.

      Our team members are advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe.

      If you enjoy customer service, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism.

      Your responsibilities

      What you’ll be doing:


      Customer Care Specialists achieve the highest possible customer service standards when selling and ticketing to direct customers or when serving travel agents and corporates. They ensure the generation of maximum revenue from all customers. They also build strong relationship with direct customers and prospect potential corporates through maximization of every direct business opportunity. Finally, they support other team members in achieving the common goal.

      • Recommending travel products, fares and services and providing after sales support
      • Assisting customer to reserve and adjust flight booking transactions
      • Assisting customers to use our website – cathaypacific.com
      • Responding to feedback and general enquiries by phone, email and web channels from worldwide

      Our requirements

      • High proficiency in English and Spanish (at least CEFR level B2 to C1)
      • Mature communication skills and excellent telephone etiquette
      • A passion for providing the world’s best customer service for each and every customer
      • An open mind and eagerness to continually develop
      • Knowledge of airline systems and operations will be an advantage but not essential

      We offer

      • The opportunity to travel the world with great travel benefits (free annual ticket with Cathay Pacific, discounted tickets for a great number of airlines for you and your family)

      • Comprehensive training and access to the latest technology to ensure success in your role

      • An attractive package of social benefits

      • A great work environment on the top floor of Krakow’s newest building, right in the heart of town

      • Career growth with one of the world’s leading airlines and its parent group, the Swire Group

      • Flexible shifts adjusted to your lifestyle

      • Permanent employment opportunities

      Our vision is to be the world's best airline. Being the best means that we always strive to excel in everything we do. Our dynamic team provides the highest quality service so that our customers are happy they chose Cathay Pacific

  • CUSTOMER CARE SPECIALIST WITH GERMAN

    CATHAY PACIFIC AIRWAYS LIMITED (S A) ODDZIAŁ II W POLSCE
    • Kraków
    • umowa o pracę

    • Start a career with Cathay Pacific, and you will work with a great team who share your passion for travel. As one of the world’s leading airlines, we’re able to offer you unique opportunities to let your passion fly.

      Our team members are advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe.

      If you enjoy customer service, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism.

      Your responsibilities

      What you’ll be doing:


      Customer Care Specialists achieve the highest possible customer service standards when selling and ticketing to direct customers or when serving travel agents and corporates. They ensure the generation of maximum revenue from all customers. They also build strong relationship with direct customers and prospect potential corporates through maximization of every direct business opportunity. Finally, they support other team members in achieving the common goal.

      • Recommending travel products, fares and services and providing after sales support
      • Assisting customer to reserve and adjust flight booking transactions
      • Assisting customers to use our website – cathaypacific.com
      • Responding to feedback and general enquiries by phone, email and web channels from worldwide

      Our requirements

      • High proficiency in English and German (at least CEFR level B2 to C1)
      • Mature communication skills and excellent telephone etiquette
      • A passion for providing the world’s best customer service for each and every customer
      • An open mind and eagerness to continually develop
      • Knowledge of airline systems and operations will be an advantage but not essential

      We offer

      • The opportunity to travel the world with great travel benefits (free annual ticket with Cathay Pacific, discounted tickets for a great number of airlines for you and your family)

      • Comprehensive training and access to the latest technology to ensure success in your role

      • An attractive package of social benefits

      • A great work environment on the top floor of Krakow’s newest building, right in the heart of town

      • Career growth with one of the world’s leading airlines and its parent group, the Swire Group

      • Flexible shifts adjusted to your lifestyle

      • Permanent employment opportunities

      Our vision is to be the world's best airline. Being the best means that we always strive to excel in everything we do. Our dynamic team provides the highest quality service so that our customers are happy they chose Cathay Pacific

  • CUSTOMER CARE SPECIALIST WITH FRENCH

    CATHAY PACIFIC AIRWAYS LIMITED (S A) ODDZIAŁ II W POLSCE
    • Kraków
    • umowa o pracę

    • Start a career with Cathay Pacific, and you will work with a great team who share your passion for travel. As one of the world’s leading airlines, we’re able to offer you unique opportunities to let your passion fly.

      Our team members are advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe.

      If you enjoy customer service, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism.

      Your responsibilities

      What you’ll be doing:


      Customer Care Specialists achieve the highest possible customer service standards when selling and ticketing to direct customers or when serving travel agents and corporates. They ensure the generation of maximum revenue from all customers. They also build strong relationship with direct customers and prospect potential corporates through maximization of every direct business opportunity. Finally, they support other team members in achieving the common goal.

      • Recommending travel products, fares and services and providing after sales support
      • Assisting customer to reserve and adjust flight booking transactions
      • Assisting customers to use our website – cathaypacific.com
      • Responding to feedback and general enquiries by phone, email and web channels from worldwide

      Our requirements

      • High proficiency in English and French (at least CEFR level B2 to C1)
      • Mature communication skills and excellent telephone etiquette
      • A passion for providing the world’s best customer service for each and every customer
      • An open mind and eagerness to continually develop
      • Knowledge of airline systems and operations will be an advantage but not essential

      We offer

      • The opportunity to travel the world with great travel benefits (free annual ticket with Cathay Pacific, discounted tickets for a great number of airlines for you and your family)
      • Comprehensive training and access to the latest technology to ensure success in your role
      • An attractive package of social benefits
      • A great work environment on the top floor of Krakow’s newest building, right in the heart of town
      • Career growth with one of the world’s leading airlines and its parent group, the Swire Group
      • Flexible shifts adjusted to your lifestyle
      • Permanent employment opportunities

      Our vision is to be the world's best airline. Being the best means that we always strive to excel in everything we do. Our dynamic team provides the highest quality service so that our customers are happy they chose Cathay Pacific

Pracodawcy w Krakowie